Polaris Lodge

Checking in was a little confusing - check-in is at a different location than the building where the room is.

Upon arrival they had no record of our reservation. The hotel clerk made us wait while she checked in other clients, even though we were first. Tried to double charge us.

Hotel was difficult to find and check in was in another hotel

The room was great, and the staff member that checked us in and out was very helpful and thorough. The only negative was the elevator being out of order when we arrived, but it was working again by the next morning. It’s a short building anyhow, so an elevator isn’t the end of the world. We’d definitely stay again.

Signage is unclear resulting in confusion during checkin.

stay was great, but pool wasnt available for 3 days, the hot days🌞🌞

The room was good but the area we were in was having some renovations done in the halls. No staff at Polaris and none of the restaurants were open although the email I received from them stated they would be open. I understand they were open but closed when they shut the ski hill down. They need to update their email.

It's on a ski resort. Nice view from our window. You can see the ski hills.

Great stay

Last minute ski day for one