Rocpool Reserve Hotel

Lovely boutique hotel, our room was beautiful. Great bathroom. Breakfast was lovely.

Nothing.

Good location and clean.

Irritating noise in the room, and when we raised with night manager the issue was ignored at the time. Also, inexplicably, the night porter was vacuum cleaning communal areas in the proximity of our room after 11pm, also this issue was ignored when we complained about at the time. Unwillingness of those with authority to either own or discuss hotel’s failings the following morning, and no follow up by hotel even though our contact details were left for subsequent contact with us by the hotel’s management.

Fantastic hotel. Amazing breakfast and great staff.

Just returned from a fantastic stay in this little gem of a hotel. The staff are fantastic and the bedroom was spotlessly clean. We stayed on the indulgence package and the afternoon tea was amazing in the bar, we had the tasting spoons with a cocktail and didn’t want to leave! We will be back again very soon.

Excellent service and customer support provided by Steve and his team. The team would typically greet you at the door every time we would come back to the hotel. Very nice stay!

Rocpool Reserve was truly one of the best experiences we had during our time in Scotland. The atmosphere was warm, elegant, and perfect for a relaxing family getaway. A special mention goes to Steve, who went above and beyond to make our family stay truly memorable. The rooms were beautifully designed, the service was top-notch, and the overall experience was nothing short of exceptional. We can't wait to return and would highly recommend Rocpool Reserve to anyone visiting Inverness.

It was a lovely place to stay! My family and I had a wonderful time. There was excellent service! We definitely plan on returning in the future!

Great location and staff were lovely, easy to get to everything as it's right in the town. Rooms very clean. Would recommend to friends.

Nice property

Disappointing to pay over the top price and not even get a bottle of water in the room which is fairly standard in all the hotels we have stayed in. Booked this hotel because of balcony but the balcony was not even clean

The welcome and staff were nice to deal with.

The room was very shabby, dirty and seriously out of touch with what a ‘luxury stay’ should be. Basement room was damp and dark. Price was exorbitant and we were extremely disappointed with what we paid for it. I suggest they seriously consider their offering and prices. Will not be returning.