Hilton Garden Inn Erie

We enjoyed our stay here, the service was great and the room was clean.

Location

The coffee maker in the room didn’t work and we had to ask for hand soap for our bathroom. Otherwise it was a great stay.

Parking was good. Would have liked more amenities. Staff was great!

Was very clean. Beds are extremely comfortable. Nice staff.

The staff were amazing and very accommodating. They were doing renovations so it was impossible to drive to the front of the building and come in the front door. It would’ve been nice to know that ahead of time. My bathroom floor had long dark hair on it which led me to believe the floor may not have been cleaned properly. I found it the night I arrived. I was there to attend a funeral and awoke to hammering on the floor below me. The hotel was nice but it would’ve been great to have a heads up.

One of our better hotel stays. Super comfortable bed.

It was convenient location for what we needed

It was a bit outdated. And the cleaning staff didn’t do a real thorough job. The room was clean, but there was still stuff on the floor like it wasn’t vacuumed.

For the Hilton floors were dirty in our room, needed swept, no toilet paper in the room not enough towels, shower, Most of the water came out the bottom Spicket instead of the shower toilet was clogged the whole time we were there. The Front check-in staff was not friendly whatsoever. Ask multiple questions. Got a snarky answer each time and I was only asking simple things. They should’ve already told us I asked where the pool was. I asked where could I get a cup of coffee, etc. very disappointed for the Hilton at $300 a night. funny thing was when we checked in she said our room was recently renovated walls and doors needed cleaned. We were barely there so didn’t feel like complaining never get you anywhere anyway had to ask for tissues toilet paper and towels room should’ve been ready they were absolutely not busy