Hilton Garden Inn Erie

Location was good......

Bed was not comfortable ........woke up with a sore back......old mattresses.

We assumed we could book a Hilton Garden Inn and receive a high-quality experience. However, the top bed linens were not clean with visible spots, a very large hole in our window screen and the pullout couch was in poor repair. The property was not well maintained at all. Although we could tell that at one time it had been a very nice place. We mistakenly assumed that a property bearing the Hilton name would maintain a certain standard.

Very clean, very friendly and very safe.

road construction

Front desk staff was very friendly. Room carpet was dingy and has seen better days. We checked in late, almost midnight, and were leaving early the next morning. The room was so noisy I would not recommend. The small refrigerator cycled on and off with a loud compressor hum, then the air conditioner would cycle on and off even louder, plus the elevators next to the room were very loud. This room fell far below hotel brand.

I found a bug on the bedding and although our room was moved it was to a lesser quality room

the pool area was dirty and the hot tub was down.

Elevator broken

Rooms are worn and can use an update. Beds are past their life span. Area around the complex is dirty and could use attention. Room AC was very loud so had to keep the temperatures warmer to be able to fall asleep