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7.7 / 10 Guest Rating

Sunday London Staines-upon-Thames Heathrow T5

Thames Street, Staines, gb

Sunday London Staines-upon-Thames Heathrow T5 - main view

About the Property

Scenic River Views
Escape to a room with picturesque views of the River Thames and unwind in tranquility.

Convenient Location
With the town center, shops, and rail station a stone's throw away, explore Staines with ease.

Riverside Dining Experience
Enjoy a meal at the terrace bar and restaurant overlooking the river, creating a perfect ambiance.

Book your stay at Mercure London Staines-upon-Thames Hotel for a memorable riverside retreat.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the credit card used to book must be presented on arrival. A fee of $25 will be applied for each pet.Parking is subject to availability due to limited spaces. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Double Room - Photo 1
Classic Double Room - Photo 2
Classic Double Room - Photo 3
Classic Double Room - Photo 4
Classic Double Room - Photo 5
Classic Double Room - Photo 6
Classic Double Room - Photo 7
Classic Double Room - Photo 8
Classic Double Room - Photo 9
Classic Double Room - Photo 10
Classic Double Room - Photo 11
Classic Double Room - Photo 12
Classic Double Room - Photo 13
Classic Double Room - Photo 14
Classic Double Room - Photo 15
1/15

Classic Double Room

Bright and modern room with a 32-inch flat-screen TV and a private bathroom. It also features a telephone and tea/coffee facilities in the room.

15 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerRadio

Classic Double Room

Non-refundable
Room Only
20% OFF$113.66

$90.93

Includes taxes & fees

Classic Double Room

Non-refundable
Breakfast Included
20% OFF$246.96

$197.57

Includes taxes & fees
Classic Room With River View - Photo 1
Classic Room With River View - Photo 2
Classic Room With River View - Photo 3
Classic Room With River View - Photo 4
Classic Room With River View - Photo 5
Classic Room With River View - Photo 6
Classic Room With River View - Photo 7
Classic Room With River View - Photo 8
Classic Room With River View - Photo 9
Classic Room With River View - Photo 10
Classic Room With River View - Photo 11
Classic Room With River View - Photo 12
Classic Room With River View - Photo 13
Classic Room With River View - Photo 14
Classic Room With River View - Photo 15
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Classic Room With River View

Spacious room with river views, a 32-inch flat-screen TV and a private bathroom. It also features a telephone and tea/coffee facilities in the room.

15 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerRadio

Classic Room With River View

Non-refundable
Room Only
20% OFF$136.39

$109.11

Includes taxes & fees

Classic Room With River View

Non-refundable
Breakfast Included
20% OFF$275.4

$220.32

Includes taxes & fees
Classic Family Room - Photo 1
Classic Family Room - Photo 2
Classic Family Room - Photo 3
Classic Family Room - Photo 4
Classic Family Room - Photo 5
Classic Family Room - Photo 6
Classic Family Room - Photo 7
Classic Family Room - Photo 8
Classic Family Room - Photo 9
Classic Family Room - Photo 10
Classic Family Room - Photo 11
Classic Family Room - Photo 12
Classic Family Room - Photo 13
1/13

Classic Family Room

Spacious room with river views, a 32-inch flat-screen TV and a private bathroom. It also features a telephone and tea/coffee facilities in the room.

15 sqm
Sleeps 3
1 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerRadio

Classic Family Room

Non-refundable
Room Only
20% OFF$159.11

$127.29

Includes taxes & fees

Classic Family Room

Non-refundable
Breakfast Included
20% OFF$303.83

$243.06

Includes taxes & fees
Twin Room with River View - Photo 1
Twin Room with River View - Photo 2
Twin Room with River View - Photo 3
Twin Room with River View - Photo 4
Twin Room with River View - Photo 5
Twin Room with River View - Photo 6
Twin Room with River View - Photo 7
Twin Room with River View - Photo 8
Twin Room with River View - Photo 9
Twin Room with River View - Photo 10
Twin Room with River View - Photo 11
Twin Room with River View - Photo 12
Twin Room with River View - Photo 13
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Twin Room with River View

Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, a TV with satellite channels, as well as river views. The unit offers 1 bed.

15 sqm
Sleeps 2
1 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerRadio

Twin Room with River View

Non-refundable
Room Only
20% OFF$141.61

$113.29

Includes taxes & fees

Twin Room with River View

Non-refundable
Breakfast Included
20% OFF$281.95

$225.56

Includes taxes & fees
Privilege Double Room - Photo 1
Privilege Double Room - Photo 2
Privilege Double Room - Photo 3
Privilege Double Room - Photo 4
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Privilege Double Room - Photo 7
Privilege Double Room - Photo 8
Privilege Double Room - Photo 9
Privilege Double Room - Photo 10
Privilege Double Room - Photo 11
Privilege Double Room - Photo 12
Privilege Double Room - Photo 13
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Privilege Double Room

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a TV with satellite channels. The unit has 1 bed.

15 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Privilege Double Room

Non-refundable
Room Only
20% OFF$146.88

$117.5

Includes taxes & fees

Privilege Double Room

Non-refundable
Breakfast Included
20% OFF$288.51

$230.81

Includes taxes & fees
Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
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Deluxe Double Room

1 Double Bed168 sq feet Internet - Free WiFi Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Coffee/tea maker, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

16 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneDeskPrivate bathroom

Deluxe Double Room

Non-refundable
Room Only
20% OFF$166.13

$132.9

Includes taxes & fees

Deluxe Double Room

Non-refundable
Breakfast Included
20% OFF$365.29

$292.23

Includes taxes & fees

Guest Reviews

7.7
Very Good1582 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness6.5
Service8.5
Location9.0
Room Quality7.0
Amenities7.5
Value for Money8.0
Food and Beverage7.0
Overall Experience8.0

Select topics to read reviews

H
HarrisongbGB
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Not good."

3.0

Near the train and bus station. The outside area is nice.

We have stayed here last year with no complaints so thought we would upgrade as we did need air conditioning also wanted a river view. There was no air conditioning the view was of a weed filled poorly kept area, couldn’t open doors on to the area as it’s almost on a path so security wise I didn’t want to leave open as we showered, no fan on bathroom so condensation filled the room. Poorly maintained, asked for an iron on the first day, stated we had one in room but just got an ironing board, never got an iron so lent one from another room. Nobody around to ask for more tea or coffee so went and bought some at Tesco. Being woke up and 04:30 by banging and shouting, from then on a constant stream of people, when we left the room we were right near house keeping and kitchen area so we heard all of there movements from early on in morning. Not wise to have rooms beside working areas. Really dissatisfied this year so won’t return as we had busy days so getting woken up at 430 was awful plus it was muggy so sweating but couldn’t open a window as it was door on a path as stated, but no air conditioning. Yes we got a good deal but I doubt we were in a privilege room as standard room was way better. Rebooked next year in another hotel as the “upgrade” has really put me off. We stayed in room 6.

Helpful?
G
GrahamgbGB
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"."

10.0

.

.

Helpful?
G
Garry. PinkertongbGB
Verified booking
family_with_children
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

9.0
Helpful?
D
DangbGB
Verified booking
family_with_children
Standard Room
Stayed in Jun 17, 2026

"Good"

1.0
Helpful?
R
RobyngbGB
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Nice stay, good location and nice rooms"

6.0

Great location as visited Thorpe Park the next day. Lovely river views from their garden patio.

Breakfast was expensive for very few options...

Helpful?
A
AndygbGB
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0
Helpful?
J
jordanusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Very Good"

7.0
Helpful?
A
AmandagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Very Good"

7.0
Helpful?
A
AmandagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Very Good"

7.0
Helpful?
E
EmilygbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Not sure I would recommend coming back here again"

3.0

The convenient location

Tired, old, expensive put together patched up. It really didn’t feel clean. stains on the wall & carpets, hair in the bathroom, things feel grubby. Beds dipping - mattress protector with stains on…..

Helpful?