Hotel Du Vin & Bistro York

The hotel’s location is excellent. The rooms are spacious and clean. It’s a wonderful hotel, and I would definitely recommend it.

The hotel is lovely, amazing decor and as good as I remember compared to previous stays at other hotels in the chain. I like that the hotel had some transparency about the history of the building.

The room had cobwebs, the kettle and the cups were very dirty and had not been cleaned. I boiled water in the kettle, having removed it from the wardrobe, I used the boiled water the sterilise the cups and noticed that the spoons were disgusting and had not been cleaned in some time. I was glad I did so, as I nearly used these to make tea. The panel above the entrance to the room was loose and needed repositioning. The staff member when I arrived tried to make me doubt that parking right outside the hotel was not free and that I could use their car park for an extra 20 quid. In York it seems that the parking charges are not included in the price of the hotel room, what a rip off!

Room was comfortable

Price of breakfast and drinks

Beautiful bedroom friendly staff.gteat location. Wonderful breakfast 😋

Our bedroom, Pol Roger, was beautiful when we noticed the balcony I was thrilled. Unfortunately, the Decking was disgusting, and two plant pots were covered in dying plants, plus a window was covered in green fungus. It would have been lovely to have sat outside with a glass of wine 🍷 It wouldn't have been a pleasant experience . I don't understand how no manager had noticed how dirty the balcony is

Comfort, character, location, value for money

Nothing

Good nights sleep, decent breakfast, staff were pleasant & accommodating. Good location.

The decor and look of the place was absolutely beautiful and really cozy and intimate

The only think is maybe the parking could be free for guests