Podollan Inn & Spa - Grande Prairie

Excellant breakfast.

Noisy heater right next to bed.

First of all the highways were bad and we got stuck in the snowstorm and they charged us the full 185 even though we didn’t arrive till 6:30 AM, but that’s fine. I accepted that then we ended up booking for a second night. The room was very cold and no matter what I turned the temperature too. I couldn’t warm it up, so I phoned the front desk to ask for a blanket. I was told that by the girl they would have to see if they had any blankets available. That was the last time I heard from anybody in the morning when I came out of my room I almost tripped over a blanket inside a bag sitting in front of my door. They couldn’t even knock to give me the blanket! And then my daughter had a health emergency and there was a few drops of blood on the bedding and they were going to hold my credit card and possibly charge me if the blood didn’t come out now I can see if I like painted and use the towels or the bedding to wipe up paint or dye my hair and left the towels with bleach on them, but this was a health emergency they eventually said they were releasing my card but when I arrived home, my card had been charged $140 I would never darken these doorways again and I advise people to look for something else. The Days Inn was exceptional. Also, they offer a free breakfast in the dining room. We ordered scrambled eggs and French toast. The French toast was cold and I’m sure it had been sitting at least two hours. The eggs were the same and they were so cooked that they were leathery we asked for eggs over easy it came back right away with the Eggs that once again we’re so overcooked they had that Brown crispy coating on it and the dinner that I had there that was paid for was horrible. They recommended the chicken with gravy. It was the thinness little piece of chicken that I swear was deli slice with a coating on it with mushroom soup. It was disgusting.

Breakfast

Dark, way too dark. Lobby elevators rooms and bathrooms. I moved a marble base floor lamp into the bathroom just to see! Being a senior I need more light! One window in our room and it was very small, way too dark.

The bed was like sleeping on a cloud. The Breakfast was 2 eggs any style with your choice of hash brown, fruit salad, toast, and your choice of meat: bacon, sausage, or ham. My breakfast was very tasty, nicely presented, and the service was superb.

Had a bit of a wait at check-in, a second check-in clerk should have been called as there were 4-5 people checking in at the same time. Eventually, the second person showed up, but it should have been sooner

I would not recommend this hotel at all! Terrible condition in and out! The hallways are run down and stink. The rooms are terrible condition and the road noise is horrible. Absolutely disappointed in choosing this hotel.

Room was clean. It was neat that it had both a bathtub and a shower. Breakfast was good

Very comfortable bed, pretty clean room. Very kind staff

There was a small bit of broken glass in ac unit