Waterfront Southport Hotel

Lovely hotel, well maintained, vety comfy and clean rooms, very nice breakfast with a great choice

A good experience. The hotel is still in good condition but could do with a facelift. This is particularly the case externally where the building looks a little grubby. Staff were extremeley polite and friendly. The room was clean and comfortable.

Had a couple of drinks at the bar, they do NOT take cash! Customers should have a choice.

lovely position of hotel very friendly staff unfortunately air conditioning not working so hot sleeping and my room had locked windows which i couldn’t open because it was next to a flat roof. They did give me a fan on the 2nd day. Breakfast good and plenty of choice Overall i think for the price really good value for money

Be mindful that there is no deposit option to charge to your account, so you have to PAYG. Another frustrating facility that is unavailable is room service. No doubt a cost cutting exercise. The night I was there, it was an hour & 10 minutes wait in the bar until my food was ready to collect to return to my room to eat it. Time I didn't have, as I had work to finish, that had overlapped from that day. There was no mention of this on checking in or that a table in the restaurant where 1st come, 1st serve with no priority given to guests. As a business traveller, my main priority is to get fed and have a good night's sleep. Not so here with this dining debacle. Rooms were excellent (albeit, with no fridge), breakfast seemed OK, with a fair selection of hot & cold buffet food. Next time, it might have to be Just Eat or Deliveroo to the room, save wasting 1hr 10mins of my life..

What a beautiful hotel … really comfy bed .. we paid to upgrade the room which was lovely the only disappointment was the building work going on right at the side of the hotel which lead to noise and vibrations at 8am.. but the staff apologised and offered a free upgrade next time we stop so can’t complain… the breakfast buffet was delicious with lots of choices .. will definitely be returning

we had a really good stay at the waterfront BLISS hotel I stand in the room and breakfast just what you need after day at work I will definitely be again

Hotel looks absolutely dreadful from the outside. I almost did not go in. However, the inside was much better, and the staff were very helpful.

I stayed at the Waterfront Southport Hotel recently and wanted to leave a review. The hotel didn’t make a good first impression from the outside. The building looked tired and not clean like the photos shown online, which seemed a bit misleading. Inside, the room was comfortable and generally very good. It was clean and nicely presented, but I did notice a slight musty smell. I was surprised by the lack of a fridge. Whilst the room description didn’t include one, there was a clear space for a fridge and it seemed that at some point the fridges may have been removed from the rooms which is a shame. I had booked a room with a view, but the view was spoiled by ongoing construction work directly outside. This construction work wasn’t mentioned when booking. The biggest issue for me was the early check-in policy. I had booked the room on the same day, and arrived before the check-in time. I was told I couldn’t check-in unless I paid an extra £30. I travel a lot and have never been asked to pay for early check-in before when a room is available. The receptionist initially told me that there were no rooms available but I knew my room type had been available the night before, which meant there must have been one ready. This policy means everyone loses. The guest is unhappy, the receptionist has to deliver the bad news, and the hotel reviews are more negative due to the lack of flexibility. Removing this policy would completely flip this. I had planned to stay for two nights if the first night was good, but decided not to extend my booking because of this. Breakfast was good and I opted for the continental selection, which had plenty of options and was very enjoyable. There were positives to my stay, but I was very disappointed about the strict check-in policy and the lack of information about the construction work, so I would not return.

Did not like the prices of the restaurant meals