The Mansion Resort Hotel & Spa

Some of my property was stolen from the hotel by another guest and the hotel staff took minimal actions in getting my £200 air pods returned to me. As someone who doesn’t eat meat or eggs, the breakfast buffet was exceedingly limited and my partner who eats all food even said the pastry’s and cakes were dry/stale and the fruit was not refrigerated so was warm to eat if it had been sat out a while. Will not be returning to this hotel.

The Mansion Resort is a gorgeous property with a beautiful airy reception area with very helpful staff. The gardens and 5 pools are really beautiful. All the staff (reception, housekeeping, restaurant, snack shop and gardeners) are friendly and helpful. The breakfast buffet was good and convenient. I was in a beautiful spacious room.

It's a large place and there are a lot of activities (retreats, parties, lunches) going on. It can be a lot. The restaurant menu and quality were mediocre (I was surprised when I ordered grilled scallops and 3 tiny scallops the size of small coins were brought).

Friendly staff. Unique hotel design and decor. Breakfast not so great

It is an amazing Hotel with a delicious breakfast and very friendly and kind staff. The hotel has a transport service to Ubud center 3 times per day for free. If you need a hotel in Ubud, stay in the Mansion Resort Hotel and Spa. It was wonderful!!

Relaxing experience, very spacious. Staff were amazing! Big clean rooms.

The room was enormous. Beautifully set out and clean. Staff were friendly and very accommodating. Gorgeous mansion style hotel.

The public areas were run down. Pools not well kept, pool furniture mouldy and unusable. We didn’t use any of the pool or gardens as they were not pleasant.

Gives glimpse of bali architecture Good customer service

The rooms started to leak in heavy rain. Some part of room also cracked and fell down. Needs proper maintenance to give customers pleasant stay. No activities for kids. Some small cafe and shops are there nearby. food quality was not great

Room in nature and very good

improve for kids play areas

The property is stunningly beautiful. The staff are extremely friendly and non-intrusive. Bali is a hot climate and the air conditioning in the room worked well, the hot water for the shower did not work so well, there is no air conditioning in the lobby/restaurant area but there are a few cooling fans. The hotel has six boutique size swimming pools, absolutely marvellous. The food in the restaurant is quite good, the included breakfasts are very good, way better than what has become standard in North America.