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9.2 / 10 Guest Rating

General Palmer Hotel

567 Main Avenue, Durango, us

General Palmer Hotel - main view

About the Property

Victorian Charm in the Heart of Durango

Step into a world of elegance and comfort at General Palmer Hotel Durango. Luxurious Accommodations await you, with each room boasting Victorian style décor and modern amenities such as free Wi-Fi and flat-screen TVs.

Relaxation and Convenience are at your fingertips with access to a library for book lovers, a business centre for professionals, and a 24-hour reception for all your needs.

Located just steps away from the famous Durango & Silverton Narrow Gauge Railroad & Museum, and a short drive from Fort Lewis College, our hotel offers the perfect blend of history and convenience. Book your stay now and experience the charm of General Palmer Hotel Durango.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional1252 verified reviews
AI Summary

Guests highly rate the spacious rooms and frequently praise the friendly and helpful staff.

Categories

Cleanliness9.2
Service9.7
Location9.2
Room Quality9.2
Amenities8.7
Value for Money9.2
Food and Beverage9.2
Overall Experience9.2

Select topics to read reviews

T
TaylorusUS
Verified booking
extended_group
Standard Room
Stayed in Dec 10, 2025

"Exceptional"

10.0
Helpful?
J
JohnusUS
Verified booking
solo_traveller
Standard Room
Stayed in Dec 10, 2025

"Excellent stay with every detail met."

10.0

This property is exceptionally beautiful and so well cared for in every way.

Helpful?
R
RoyusUS
Verified booking
couple
Standard Room
Stayed in Dec 2, 2025

"Exceptional"

10.0
Helpful?
J
JeffusUS
Verified booking
couple
Standard Room
Stayed in Nov 26, 2025

"Exceptional"

10.0
Helpful?
G
GloriausUS
Verified booking
family_with_children
Standard Room
Stayed in Nov 26, 2025

"Mom's 100th birthday."

10.0

Beautiful relaxing accomadations . Perfect location. Staff were amaxing.

I was staying in a suite located in the Palace annex and found operating the remote heating controls challenging in fact it wasn't until the morning of my checkout that I was able to turn on some heat in the bedroom part which remained cold up until that time. The TV/ Netflix equipment was also confusing. I reccomend putting operation guides for both in the room

Helpful?
T
TaliausUS
Verified booking
couple
Standard Room
Stayed in Nov 18, 2025

"Exceptional"

10.0
Helpful?
R
Rhill64
Verified booking
Family
Standard Room
Stayed in Nov 16, 2025

"Beautiful Hotel with great location"

10.0

This was one of my favorite places to stay. The desk clerk went above and beyond. He was an encyclopedia of knowledge about the hotel. He helped us unload, showed us how to use the elevator, and took our bags to our room. The hotel was beautiful with all the period furniture and wood paneling on the walls. The room was spacious. The bed comfortable. The decor took me back in time, in a good way. The location of the hotel is great. You are about a block from the railroad and right in the old downtown district. You can walk to the shops downtown. We would definitely stay again.

Helpful?
K
KurtusUS
Verified booking
couple
Standard Room
Stayed in Nov 13, 2025

"Exceptional"

9.0
Helpful?
T
TedusUS
Verified booking
couple
Standard Room
Stayed in Nov 13, 2025

"great time in a historical building(s)"

9.0

Great location, awesome period buildings.

Wasn't a big deal but there isn't an elevator to the second floor where the suites are.

Helpful?
D
DonnausUS
Verified booking
couple
Standard Room
Stayed in Nov 11, 2025

"enjoyed our stay and would highly recommend it"

10.0

It was a real treat to stay here. Like you stepped back in time. The staff was very friendly and helpful. The breakfast was very good. We enjoyed the old style elevator.

It would have been nice to have a wheelchair accessible ramp or lift at the parking lot entrance for easier access to and from parking.

Helpful?