Crowne Plaza Beijing Sun Palace by IHG

Have stayed in quite a few hotels in China in multiple cities and provinces. It seems the further north that you go the worse the condition of carpets. I actually live in Shenyang so I feel that is far enough north to judge. Pool, gym and sauna facilities were excellent. Bellhops and porters were awesome. Generally, staff were very polite for a Chinese hotel even though their English was well below what is expected at a hotel of this level. As far as the room goes it was well decked out and exactly as the pictures on Expedia, was extremely quiet and the bathroom was spacious with great facilities. The bed was large, very comfortable and sheets were clean. Actually it was probably one of the best beds I have ever slept on as far as comfort. My only complaints would be the condition of the carpets and that several lights didn't work. To call yourself 4.5 stars and have stained carpets and broken lamps just doesn't fly with me, but all in all this seems to be a common problem throughout China. Ma Ma Hou Hou (Horse Horse Tiger Tiger) as they say - which means slap happy, bodged or close enough is good enough. There is a supermarket next door in the Parkson Shopping Centre selling the best range of Western foods I have seen. There is a nice clean wonton shop on the 7th level. Try their salads, at 8RMB you cant beat them for that price. The subway is around 10 min walk to either the North or the South, though it seems it is easier to cross the ring road at the north.

This was my first time to Beijing, and the location of the hotel was very convenient for me. It is not a brand new hotel, but the facilities are standard, and the staff are very polite and helpful. The Touch Spa was relaxing, and the warm indoor pool and heated jacuzzi and steam rooms provided a refreshing break from the cold winter outside. There is a shopping mall adjacent to the property. Best of all, after check out, it was just about a 30-40 minute ride to the airport :)

good enough

the room only has a window towards the lobby inside of the building and the oppsite is a restaurant, this did not showed in the photo and mentioned in the discription. sometimes need to wait a while to get a taxi or walk out on the big street to get a taxi. it is far from the train station as well. the bathroom wasn't really clean.

Great Service especially Winnie the concierge, she was very kind on booking my trip to the great wall and follow up on this. Subway station is quite close around 12 min walking, the problem is when you spent the whole day visiting, the distance to arrive to hotel will feel more than that. There is a complimentary service of droping off to the subway but is too early. The food at the restaurant will be better if more occidental food were available. Over all the rooms are good and quiet. and a convenient shopping center is located in the same facility.

i spent some time going round china and had this hotel booked as for some thing to look forwared to and i have to say it did not let me down in any way. the staff could speak english very well the food in the hotel was as good as home if not better the gym could of done with a few more items but was still good after spending some sleepless nights in rock hard beds around china it was like heaven getting into this one. the shower and bath were very good as well cant really say any thing bad about this hotel other than u need a taxi to go most places but all the hotels i looked at are the same

Very nice room and staff were very helpful. I did not spend time outisde of hotel so can not say too much about neighborhood. Recommend.

Even though the hotel was a bit away from where the 'main tourist action' is, the location was very convenient to bus and metro stations. All amenities were as described. Loved the aromatherapy pillows ans oils. The staff was friendly and helpful, to the best of their English ability...My Mandarin-speaking daughter had to help many times... The restaurants and bar are all 3-4 stars, but they are very expensive...and they do have you 'cornered' because of the location...no other reasonable walking-distance place to eat!

Best of all. I attended a business trip with my wife and the experience was really amazing. The restaurant, the service, public areas, the room is great and the business center as well. It is not near downtown but walking distance from the subway which is good. After long days it's worth to return to this nice hotel and get ready for the next one.

I only spent one night in the hotel. Unfortunately, my sister broke her arm and we were delayed with our checking in to the hotel, however, a colleague called earlier in the day to confirm the room. The room had been paid for fully in advance also. Once we arrived to check in, they claimed it wasn't confirmed. It took nearly a half an hour to get our room and have it confirmed. It's not fun standing at the desk for such a length of time after spending the day in the hospital. Plus, I'm not sure if we wouldn't have had a friend who spoke the language if we would have gotten a room. Mainly, it didn't feel very welcoming. The room and beds were very clean and comfortable.