Courtyard by Marriott Chino Hills

This hotel is still under modification, the lobby and main entry are mess up due to construction and no sign to where to check in. it is unsafe.

Nothing

Condition of the hotel was horrible no breakfast pool was out of commission has been for months poor customer service zero reguard for safety or cleanliness horible place to stay will never return

It sure would have been nice to know the hotel is going through a complete renovation BEFORE I got there. Major to the point I couldn't use the front door. It won't happen again.

Reservation with Chino Hills Hotel. All markings on building said Marriot. Upon entering the lobby discovered that the entire hotel was undergoing major renovations. The lobby walls and celling were completely cover with bare sheetrock. The floor were covered with plastic. A single desk and computer served as the only furnishing. After registering went to my room to discover that there was no electricity. Went back down the hall and elevator both of which were covered in plastic to the front table. To the person there that I had no electricity in my room. She then told me I needed to put my room key in a slot in a box on the wall next to the door. I told her that would have been nice to know before I went upstairs to my room. Went to bed and around 12:30 a loud alarm sounded for about 10 seconds. Still not sure if it was the smoke detector or fire alarm. I checked out the hallway and out the window and didnot see nor hear anything. I then realized that there was no phonr in my room. after about 20-30 minutes i went back to sleep. Got up, showered and left never to retrun again.

Honestly it was terrible. The hotel was under construction and we never got informed. Never felt more unsafe in this hotel. Fire alarm went off in the middle of the night, not once but twice. No breakfast even though it says it’s included. The quality of the hotel room was okay, except from the drawers being broken. We kept hearing guests running thru the halls making noise at night, the hotels didn’t even give out water. Bad service wouldn’t recommend this hotel.

The hotel is under construction. Next time, I will not use it

Clean private and no harassment

Zero stars

Bad customer service. The hotel was under construction and none of the amenities were available.