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7 / 10 Guest Rating

Candlewood Suites Norfolk Airport by IHG

5600 Lowery Road, Norfolk, us

Candlewood Suites Norfolk Airport by IHG - main view

About the Property

Convenient Location and Amenities
With fully equipped kitchens and free Wi-Fi, Candlewood Suites Norfolk Airport is the perfect choice for travelers seeking comfort and convenience near the airport.

Candlewood Cupboard and BBQ Facilities
Enjoy the convenience of Candlewood Cupboard for snacks anytime and make use of outdoor BBQ facilities for a delightful dining experience.

Fitness Center and Business Services
Stay on top of your fitness routine with the on-site gym and take advantage of business services at the 24-hour business center for a productive stay.

To book your stay and experience these exceptional amenities, visit us online today!

Facilities & Amenities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Studio Suite - Photo 1
Studio Suite - Photo 2
1/2

Studio Suite

Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

23 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerRadioRefrigerator

Studio Suite 2 Queen Beds

Non-refundable
Room Only
20% OFF$261.5

$209.2

Includes taxes & fees
Studio Queen Suite - Photo 1
Studio Queen Suite - Photo 2
Studio Queen Suite - Photo 3
Studio Queen Suite - Photo 4
1/4

Studio Queen Suite

This studio includes a kitchen and a seating area.

23 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerRadio

Queen Studio Suite

Non-refundable
Room Only
20% OFF$248.33

$198.66

Includes taxes & fees
Studio Suite with Two Queen Beds - Photo 1
Studio Suite with Two Queen Beds - Photo 2
Studio Suite with Two Queen Beds - Photo 3
Studio Suite with Two Queen Beds - Photo 4
Studio Suite with Two Queen Beds - Photo 5
1/5

Studio Suite with Two Queen Beds

This studio includes a kitchen and a seating area.

23 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerRadioRefrigerator

2 Queen Beds Studio Suite

Non-refundable
Room Only
20% OFF$280.3

$224.24

Includes taxes & fees
Queen Studio Suite - Mobility Access Tub/Non-Smoking - Photo 1
Queen Studio Suite - Mobility Access Tub/Non-Smoking - Photo 2
Queen Studio Suite - Mobility Access Tub/Non-Smoking - Photo 3
Queen Studio Suite - Mobility Access Tub/Non-Smoking - Photo 4
Queen Studio Suite - Mobility Access Tub/Non-Smoking - Photo 5
1/5

Queen Studio Suite - Mobility Access Tub/Non-Smoking

Features lowered countertops, hand held showerhead and grab bars.

23 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerRadio

Studio Suite With 1 Queen Bed And Communication Accessible Tub

Non-refundable
Room Only
20% OFF$248.33

$198.66

Includes taxes & fees
Queen Suite with Roll in Shower- Disability Access/Non-Smoking - Photo 1
Queen Suite with Roll in Shower- Disability Access/Non-Smoking - Photo 2
Queen Suite with Roll in Shower- Disability Access/Non-Smoking - Photo 3
Queen Suite with Roll in Shower- Disability Access/Non-Smoking - Photo 4
Queen Suite with Roll in Shower- Disability Access/Non-Smoking - Photo 5
1/5

Queen Suite with Roll in Shower- Disability Access/Non-Smoking

This studio includes a full kitchen and seating area.

23 sqm
Sleeps 4
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerRadioRefrigerator

Comm Access One Bedroom Queen Suite with Roll in Shower

Non-refundable
Room Only
20% OFF$268.06

$214.45

Includes taxes & fees
One-Bedroom King Suite - Photo 1
One-Bedroom King Suite - Photo 2
One-Bedroom King Suite - Photo 3
One-Bedroom King Suite - Photo 4
1/4

One-Bedroom King Suite

This suite includes a full kitchen and a seating area.

23 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
ShowerTelephoneAir conditioningHair dryerRadioRefrigerator

One-Bedroom King Suite

Non-refundable
Room Only
20% OFF$268.06

$214.45

Includes taxes & fees

Guest Reviews

7
Very Good318 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness5.4
Service8.9
Location8.9
Room Quality6.3
Amenities6.9
Value for Money6.8
Food and Beverage5.4
Overall Experience7.4

Select topics to read reviews

W
Wendy
Verified booking
family
Standard Room
Stayed in Jul 15, 2025

"Good"

2.0

The condition of the hotel was very disappointing. Cleanliness and upkeep were clearly not a priority, and our expectations were not met. Worst of all, we were not told they were having issues with their fire alarm and we were woken up at 4 am by the fire alarm going off. We rushed downstairs along with other guests and given no direction or explanation after the fire alarm turned off. We all just assumed that it was a false alarm however no explanation was ever given by staff until the day after when it was time for us to check out.

Helpful?
V
VirginiausUS
Verified booking
family_with_children
Standard Room
Stayed in Jul 12, 2025

"Very Good"

7.0
Helpful?
G
glen
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Don’t go there. "

4.0

The ice machine in the room didn’t work and they had no ice machine stations on the floors. We had a fire alarm in the middle of the night so we all had to stand outside for an hour and there was nothing wrong. And upon check out I was charged hundreds of extra dollars for no reason since I had paid the full price on this platform. Also, the towel rack in the bathroom just came off the wall. The drywall just gave way and let it fall.

Helpful?
D
Daniel
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Exceptional"

10.0

Spacious room, extremely clean and check in was a breeze!

Helpful?
D
Denise
Verified booking
friends
Standard Room
Stayed in Jul 11, 2025

"Excellent"

8.0

This hotel was great for the time that we needed to stay. The front desk associates were great. Very friendly, hospitable, inviting, and helpful. The only thing that I didn't like was that our tub/shower wasn't very clean. There were strands of hair in it. The toilet could have used a better cleaning as well. There were yellow stains that were at the base of the toilet. Also, the door to the bathroom was not leveled and dirty looking. Other than these things, our room was good.

Helpful?
A
Alison
Verified booking
Standard Room
Stayed in Jul 9, 2025

"Unfortunate "

4.0

Hotels.com description of the hotel rooms are listed inaccurately on the website, first. The hotel allowed me to move into a room on day 3 of my stay, one that matched the correct website description. The hotel is having issues with condensation in the ductwork which has created mold or the smell all throughout. The room gave me a horrible headache daily and my animals are not feeling well as a result of the smell. I moved hotels. The fire alarm continuously goes off due to the condensation affecting the wiring. It’s alarming to deal with the loud noise early in the morning with 2 frantic pets and guests. The hotel is understaffed and needs new management to help create a safe and overall healthy environment that doesn’t violate OSHA regulations. Being in the service industry for years, you create expectations and standards of care and hospitality. This hotel is lacking and it’s unfortunate!

Helpful?
J
Joseph Edward
Verified booking
family
Standard Room
Stayed in Jul 6, 2025

"Excellent"

8.0

Good property for a value hotel. The building is kind of dated. If you are looking for a lot of USB ports for your electronics, look somewhere else. The age of the building is apparent because of old outlets, light switches, etc. They work...just a little dated. Otherwise pretty clean and the staff was great!!! Overall, a good value option.

Helpful?
B
Benjamin
Verified booking
partner
Standard Room
Stayed in Jul 6, 2025

"Exceptional"

10.0

It was clean and hospitable. The staff were very courteous.

Helpful?
W
Warren
Verified booking
Standard Room
Stayed in Jul 4, 2025

"Good"

2.0

Not clean. Refused to sleep in the bed.

Helpful?
J
JosephusUS
Verified booking
group
Standard Room
Stayed in Jun 30, 2025

"Family love that the staff gives you"

10.0

The staff

That my stay was not longer

Helpful?