Hampton Inn & Suites Lebanon

Location is perfect for getting to the race. In a good area for eating out.

Room needed remodeled and cleaned better. We were on ground level the windows could use a tint so people in parking lot don't see directly in your room. Mold in the shower is not acceptable and the floors could be swept before people arrive . I wish I would have taken a few pictures to include but did not. If you had not reached out I would have never said anything. But since you asked a little paint on the the cabinet would not hurt and a new toilet.

The hotel needs MAJOR upgrades. My bathroom had sooooo much mold (pictures attached).

Hampton Inn & Suites Lebanon Google review summary 3.7 774 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites  Tripadvisor 3.9/5 · 702 reviews  Priceline 7.9/10 · 42 reviews Reviews Teresa Drury1/5a minute ago on  Google I was very disappointed in the overall condition of this Hampton Inn. We stayed at four different Hampton Inns in the past eight days. This is by far the worst Hampton Inn that we have every stayed at. The carpet in the hallways was dirty, worn, buckled and thread bare in places. Walls need new wallpaper or a fresh coat of paint. The rooms were no better. Carpet was very dirty and very worn. The paint on the walls was peeling off. There were stains all over the sofa. Bedspread was grayish instead of white. We stay at Hampton Inn because there seems to be a consistency of standards. We were very disappointed this this particular Hampton Inn. At check out we were asked about our stay. After my husband replied "very disappointed ", the employee just asked if we wanted our receipt emailed or printed. She expressed no interest in what the issues might have been.

I did everything the facility told me to do in order to modify my stay through booking.com they even approved it to be modified with booking.com just for them to tell me the day I arrived for my stay that they had put me down for a no show and they had no rooms available. I lost my money and had to book elsewhere last minute all because suddenly per the hotel they didnt allow modifications after they themselves spoke with booking.com and gave approval to modify my stay. I was told the only person who can refund my money is the manager whom never got back with booking.com or myself. I will NEVER in my life again book at a Hampton Inn. If only I had known the last minute hotel I found was not only gonna be cheaper but better as well I could've dodged this bs.

Where do I start? This hotel is very tired and past due for a renovation. Our initial greeting was from a grumpy front desk person and from there it went downhill. Our room was on the 4th floor and broken elevator tile, wrinkled carpet (should have been stretched years ago) and patches on the wall were there to greet us. Upon entering the room, the carpet was wrinkled, stained sofa, a severely weathered chair and just a tired room. Bring a sound machine because the interstate noise is crazy. Sadly, this was our second stay there and it will be our last. This property doesn’t meet Hilton standards. Corporate should give this place a visit.

Great breakfast...sweet breakfast lady.

Convenient location

Room was in need of updating: needed the carpet stretched, mold on shower nozzle cleaned, ear swabs from last guest picked up, etc

Room wasn’t ready when we arrived at 5:30pm. The room we received was filthy and later changed to another room. Second room was more acceptable, but not for the money spent on the room.