Hotel Del Portal San Miguel de Allende

Excellent location, beautiful room and very comfortable!

Although for me was not a problem, my room was in front of the main square.. during the night always there are too much noise due to restaurants and mariachis playing until 3am. The hotel could consider to put windows against noises for a better stay. In addition they don’t have breakfast included… would be much better with that service. The entrance to the hotel is not comfortable; It’s necessary to go up several stairs to get the lobby… in my case we had a heavy luggage and it was very uncomfortable and difficult to take it to the lobby.

Great location

La ubicación es excelente, siempre hay alguna actividad que hacer en el centro y solo tienes que bajar de tu habitación

El segundo día, encontré una cucaracha en el cuarto

You cannot reach the hotel by car and they will charge you parking per day. They will also ask you for a deposit although it is not mentioned at the time of booking. There was construction happening right outside our door during our stay. Unfortunately I did not enjoy my stay here.

La ubicacion del hotel es excelente, practicamente en contra esquina de la parroquia. Las instalaciones son modernas y limpias.

El hotel se encuentra en plena remodelacion, por lo que tenian bloqueado el acceso a la azotea, asi como materiales de construccion en los pasillos. No cuentan con elevador y para ser un hotel que su lobby esta en un segundo piso (que por cierto, las escaleras con muy angostas y bastante inclinadas), lo que dificulta el mover maletas. En el hotel el nombre es "Crisol" y es muy dificil ubicarlo ya que tiene un letrero muy pequeno

Construction noise,terrace was unavailable.Did not want to give us free breakfast even though we staid 4 days,not good.

The hotel is right in the heart of San Miguel next to the cathedral of San Miguel Arcángel. But besides that the hotel is horrible. 1st there is no sing of the hotel name on the outside. It is label crisol not hotel del portal. 1500 pesos deposit if case you brake something. Room is super small. 5 power outlets total one didn’t work. Tv was not connected to cable or power. Hangers super tall if you are 6 feet tall they might work for you. I am 5’ 9” tall barely reached the hangers. Two bed room but tv wasn’t visible from the second bed. My windows were next to reception. So I was hable to hear everything till midnight and same thing after 7 am the next day. No wifi was provided to me at all. Bathroom was super small, when you sit on toilet your knees almost hit the wall. No space near sink to place toothbrush or lotion. Worst the bathroom door drag on the floor. So every time you need to use the bathroom at middle of night. I’ll wake up all my family member. Stay away from this hotel. Not worth it. Expedia says Junior suite. When you get there you get a standard room. Picture of property are not real at least talking about the Jr suite.

Excelente atención

The property nice only issue is that the ac doesn’t cool enough