Alpenheim Charming & Spa Hotel

Exceptional breakfast and dinner. The staff were very friendly and helpful.

In general, the place itself is wonderful. The nature around is amazing. The hotel itself is remote from the centre, but if you go down to the garage, turn right and go straight on the path you can come to the escalator, which rises on Seceda and near the same descends to the city centre. Unfortunately, we got the impression that the staff is not interested in the guests at all. There was never anyone at the reception. It is not clear how the spa complex works and how to get a massage. There was never anyone there either during our 3 days stay. The spa complex itself is not bad. Hamam and sauna, pool seemed quite cool outside. My advice would be: at the booking stage, ask how you can book massages. There are only 2 rooms and 1 VIP for two people. The breakfasts are excellent. The coffee is delicious. Garage and car park available. It is better to find out in advance where you can have dinner and book a table. The room itself is compact but has everything you need, the bed is comfortable. The linen is fresh. Cleaning every day.

When you don't have a lot of time, you want to make the most of it. The approach - here's an app you can deal with on your own - doesn't always work.

Spa