Hotel Kappa

Stairs

This “hotel” is the worst place I have ever been to: smelly, dirty room, mold everywhere, broken shower door, sink, ants in the bathroom, human hair in the shower, trash in the drawer by the bed, .. lady at the check-in didnt speak english, she knew maybe 5 english words, also she could not find my reservation … The smell because of the mold in the room was so bad we had to sleep with open window (in february!), overall really bad experience.

The staff were kind and friendly. But the room and its facility were terrible, unbelievable low quality, dirty, full of damaged. Their blanket was thin and uncomfortable and dirty. The sink was clogged. warm water flow was good and very hot, but almost no cold water, which make the water connection unuseable. the heating in checked in was fine, but in the evening it gets off and we had no heating till check out, then we slept in freezing room in Venice winter. this hotel makes our new year exoerience in lovly Venice, terrible.

The rooms where we stayed were totally different to what you see on pictures. The floor was too dirty, the bath didn’t work properly and the beds didn’t seem too much clean. People who worked there were fine, but we had a very bad experience with hotel itself!

Starting with Check in- we booked family room with 5 beds, and got a normal room with double bed and dorms bed, overall for 4 instead of 5 persons. The clerk at the front desk was able to solve it eventually. Hotel is old and not in good condition. Smell is not good, especially in the room. Old furniture and bad maintenance of the rooms. Our room was having a torn curtain and also in the bath: the shower was missing 1 door, the shower flooded since the pipes were probably blocked, Gothelf main light was missing bulbs so it did not work, the light over the mirror had 1 of 2 damaged light.

The room had cigarette smoke. Card was not working to open door. We had ants inside our room. No fridge, bad air smell, no curtain on the window, old furniture. Noise

Hotel Kappa was nice until the morning of checkout. The guy behind the counter with the beard really didn't want to call me a taxi to the airport. Rather than him just calling, he basically told me to call and then scrambled to find the phone number for me (which fortunately went through). Other than that last lack of hospitality, the place was fine for the price.

This hotel was not at all what I expected. A place that welcomes visitor can be a simple place but clean, specially during COVID. I asked to change rooms and each one was dirtier than the other. I left the next day. Would have left the same night but it was too late .

Very old and dated. Photos must have taken 10 years ago. Not ventilated

The staff was friendly and helpful