Port Benidorm Hotel & Spa

Propertie was clean only problem i had was i went for 3 days thinking i was all inclusive to get there and thay said its only 5 days thay do inclusive i couldn't even upgrade for the 3 days so worked out expensive

Good stay at Port Benidorm. Nice room but the bathroom door didn't close properly. Good, effective AC in room. Had a sea view room between the 3 of us. Good quality breakfast included in our rate. Plenty of options. Nice pool area- not too busy for this time of year. Would stay again if in this part of Spain. Very close to all Benidorm attractions, beach and hotspots. Fitness room not the best as half the equipment missing for the multi gym but sufficed for what we needed it for.

Minden rendben volt. Az ételek finomak. Ami hátrány a lift, ami sok embernek bonyolult, ezért mindenki össze vissza nyomkodja. Sokszor kell gyalog közlekedni.

Liked the location and the price. Sited directly beside noisy building work

Bra men personalen sliter hårt.

Todo súper, amables

Ok, so please bear with me as I rarely post negative reviews of anywhere or anything, and I’m not someone who’s picky and always complains. However, this was supposed to be a break for my wife and I to relax and recharge the batteries. What is was, was a complete disaster. We arrive after a late night flight, and headed straight to bed around 2:30am. At 7:30am we were awoke by the sound of a kango that felt like it was next door (it was). First picture is the view from our room. I went down to reception, and asked to be moved, offered to pay for any upgrade of room type ( sea view etc) as this wasn’t going to be suitable for us. This is where my real issue with the Hotel and its staff is. I was met with both a rude and arrogance I’ve not encountered before from hotel staff (I travel a lot for work). There was apparently no available rooms. I wasn’t surprised as I suspected I wasn’t the only one complaining. I was told to call down the following morning before breakfast to check if any availability opened up. Repeat this for the next two mornings. Finally my patience snapped and I contacted Hotels.com. They tried to assist, to get a room change. No success. By then if was Thursday and the only Hotels we could relocate to were either eye wateringly expensive or not very nice. Sorry for the long post, but I want to warn anyone thinking of booking this hotel to be aware, as there was nowhere on any site that mentioned the construction.

Everything was excellent apart for 2 major problems firstly building work going on and the noise .secondly the lifts they are a joke the system does not work

Really enjoyed our stay at Port Benidorm, friendly welcome at reception perfect location allocated a high floor as requested we booked half board and the food at breakfast and evening meal was excellent the roof top terrace has beautiful views but the drinks are more expensive than the hotel bar a local gin & tonic & a Jameson was 18 euro rooms cleaned to a very high standard every day.

Easy check-in friendly staff. Pool area very clean. Breakfast excellent with good choice. Although there was building work going on the noise was minimal. Rooms were spacious. Terrace bar had good selection of drinks with beautiful views of Benidorm. Would Definately recommend