The Victoria Hotel & Source Spa

Excellent breakfast with plenty of choice. Pretty seaside location, already well known to me.

Excellent as usual Cannot fault the service and attention to detail. This was our second visit and we hope to return again soon

A wonderful traditional hotel in a magnificent location overlooking Sidmouth bay. We enjoyed excellent wine and cuisine. The spa facilities were enjoyable.

Superb food. Luxury room. Beautiful spa. Friendly staff. The list just goes on.

One little hiccup on our 2nd visit to the white room for dinner. We booked it at reception before we went out in the morning, but somehow our booking didn't get passed to the restaurant manager ( the young man working on the 20th Feb) Even though there was plenty of room, the young man commented on the fact that we weren't booked in. This made us feel a little unwelcome and uncomfortable even though we did follow the booking procedure.

Had a full 5 course dinner in the jubilee restaurant.Food was first class The staff served with a smile and the quarted played background music to add to the atmosphere A first class experience

well! I wrote an honest review of my experience at this hotel, after which I was contacted by management offering me a free stay - so as I am an honourable person, I deleted the negative review, in light of a total lack of communication since I took down the honest review, I have decided to reinstate it! I saved up for two nights at this hotel and went with a friend. It was awful! no one contacted me before the stay so say that there was noisy work going on in the room next door - think angle grinders at 8.30am! I need peace and quiet. We had to go out in the rain to get away from the noise. If we had been told beforehand, we would have changed our dates. The stay was totally ruined - and the 2 days stay had cost around £800!! I was offered a free stay to compensate once they saw my review - however, I emailed the manager who sent the email with a query - and two weeks later, I have had NO response whatsoever. I do think that as I had taken down the trip advisor review, that’s all that mattered to them. I am devastated that my longed for, and saved up for, quiet two days away was totally ruined. I shall never stay at this hotel again. There were other things that could be done differently but I do think we should have been advised that our room was going to be so noisy. The next door bathroom was being ripped out - using lump hammers and angle grinders from the beginning of our stay and was still going on when we checked out. I went home for a rest!

Great, staff, great location, great spa facilities. Surprised my Mum and Dad who stay regularly at the Victoria as it was my Mum 80th. Live music during dinner and in the lounge after was enjoyed by all.

We were looking forward to Sunday lunch at The Victoria, but unfortunately it didn’t live up to expectations. There were three of us dining, and we all chose the roast beef sirloin, cooked medium rare — which it was. However, the beef was chewy and slightly dry, which was disappointing. The starters were reasonable, nothing more and nothing less. The Yorkshire pudding had clearly been prepared some time in advance and was cold when served. The roast potatoes and selection of vegetables were brought separately; again, perfectly acceptable but nothing outstanding. We asked for extra gravy, which took a long time to arrive, and when it did it was unfortunately cold. Desserts and the cheese course were both fine. Coffee and mints were served in the lounge — the coffee (filter) was mediocre, although the extra chocolates were a nice Valentine’s touch. As always, we appreciated the beautiful fresh flower arrangements in the lounge area, which create a lovely atmosphere. At £40 per person for three courses, we felt this was not good value for the quality of food served. We did share our feedback with the restaurant manager on duty, who responded well, apologised, and removed our drinks from the bill — which we appreciated. However, we would have preferred to pay for our drinks and enjoy a meal that met our expectations. Sadly, we wouldn’t return based on this experience.

Went for a birthday treat with my wife.spar has was treatment On entrance u are greeted with helpful staff. Room perfect had a sea view with a balcony. Food very good from breakfast and a evening meal. The afternoon tea perfect. All staff were so helpful just went that extra mile. Perfect.