Dryfesdale Hotel - BW Signature Collection

Nothing

Staff attitude (rude and we were made to feel an inconvenience), lack of essential facilities (we booked an accessibility room for my 91 year old mother but the wardrobe was of no use to her as she couldn't reach the hangers and the bedside light switches were too high for her to reach without getting out of bed!) poor evening meal options.

Didn’t have any breakfast

Think there was a problem with the flushing of the loo

The location is brilliant. Just off the motorway and very easy to find.

Our bedroom was tired and needed maintenance. Bed squeaked has if someone had been jumping on it and broken it. Very uncomfortable. Sink in the bathroom very slow to drain. Water in bath was brown for at least ten minutes before it ran clear and very slow to drain. Window opened onto a wall that was about a foot away, so all you could see was a brick wall. Staff, you felt you were bothering them to matter what they were doing. Breakfast buffet was partially empty, had to go to kitchen to ask for food. As we entered the restaurant for breakfast, and was told where to sit, another guest at the hotel said she’s a bit rude, referring to the member of staff. The other function rooms looked good and well laid out.

Location. Close to the Motorway. Quiet.

Nothing

Location good, breakfast fine. Room tidy.

TV in room poor. Cheap, old, basic with terrible strobe light effect at night when on stand by so you have to switch off at mains. This would easily be remedied with even a better 2nd had flatscreen.

Going home.

No commication between staff. No food available on an evening. Rooms very dated and dirty. Bed uncomfortable and got biten. Wedding on that weekend so alot of noise. First and last stay.