GuestReady - The Fitzroy

Check in mit Anleitung sehr simple und einfach. Schlüssel war im Hotel hinterlegt, Zugang mit Code. Trotz der Nähe zur U-Bahn und Strasse sehr Schalldicht gegen aussen. Die Vorhänge verdunkelten richtig gut.

Irgend ein Feuermelder meldete die ganze Zeit einen Defekt - es ging die ganze Zeit einen Alarm ab. Ich hatte zum Glück drei Türen die man dazwischen schliessen konnte, so hört man es nicht mehr. Grundausstattung an zB Zahnbürste etc. hätte ich in einem Hotel erwartet. Kein Zimmerservice während des Aufenthalts erhalten.

The location was great, the premises were clean, safe, and secure, and easy to access. Staying on the ground floor was great for people with many cases or lots of luggage. A safe was included in the room, which was a nice touch.

We reached out about fresh linens, towels, etc. since our stay was a lengthy one, and never received a reply. Communication was subpar. There were security alarms that went off all day/night long on some days. Some residents were quite loud, which made staying on the ground floor very disturbing when the entrance door would slam or individuals would yell in the entryway. The ground floor was a very loud location. The storage space is VERY limited, so we were unable to unpack or hang very many clothing items. The bathroom storage space (counter shelving, shower shelving) was also very limited.

Great location, clearly recently renovated and very clean.

Really poor customer service, this isn’t really a hotel so much as a townhouse with multiple airbnb style private rooms. There’s no lobby, no reception — which isnt a problem in itself, but there was no way to communicate with staff. I extended my stay by a night and had to check out at 8am, sort my bags all day, and chrck back in after 5pm. Another night, an alarm went off in the entranceway all night — I messaged to let them know and they said they knew, but it went on for hours.

Location

Over priced, no elevator or reception, good customer care but needed as the key box and address were conflicting in the email support. For the cost of the room there’s a lot asked of the customer, so from this perspective it doesn’t seem to match the price.

Location

Room was tiny

Mycket litet källarrum med minimala bekvämligheter, men kändes någorlunda fräscht. Ungefär som förväntat med tanke på priset och läget.

"Lower ground floor" betyder tydligen "källare". Något att ha i åtanke till kommande resor.