Hotel Beaucour

When I made a reservation at Booking.com, there was an on-site payment condition for the hotel, but the payment was made right away at the time of reservation. The air conditioner in the room made big noises, I couldn't go to bed until 11 o'clock at night while they fix it.

Excellent position, very hospitable and helpful team, beautiful setting.

This was a really charming hotel. The beds were comfortable and sleep was great. I loved the sparkling water on tap in the lobby and also that coffee was available at all times. This is a lovely gesture for guests. The problem we had was with a leak in the room above ours. Brown water was dripping through the ceiling and got my clothing wet. The lady at the front desk wasn’t sure how to handle this and only apologized. We had to ask for plastic bags for my clothes. Nothing else was offered to remedy the situation. I then had to spend valuable travel time trying to find somewhere to launder my clothes before they molded. I am not sure how this is acceptable to a hotel that says they are 4 star, but they just shrugged it off and offered nothing. They were so many good was this could have been handled.

coffee and water free.

shower clog.

Grosses Zimmer, grosser Schreibtisch, freundliches Personal

Die WLAN Verbindung war nicht sehr stabil. Das Zimmer hätte eine bessere Beleuchtung haben können.

zentrale Lage, freundliches Personal