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9.4 / 10 Guest Rating

Hotel Des Balances

Weinmarkt, Lucerne, LU, 6004, Lucerne, CH

Hotel Des Balances - main view

About the Property

Luxurious Dining Experience
Enjoy French cuisine at Restaurant Balances, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Modern Amenities
Hotel Des Balances offers a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event? The hotel has 1970 square feet of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self-parking is available onsite.

Central Location
With a stay at Hotel Des Balances, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and Lucerne Town Hall. Book now to enjoy the elegant rooms with beautiful views!

Facilities & Amenities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Conference space
Hiking/biking trails nearby
Breakfast available (surcharge)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check Room Availability

1 night · 2 adults

Available Rooms

Double or Twin Room, River View - Photo 1
Double or Twin Room, River View - Photo 2
Double or Twin Room, River View - Photo 3
Double or Twin Room, River View - Photo 4
Double or Twin Room, River View - Photo 5
Double or Twin Room, River View - Photo 6
Double or Twin Room, River View - Photo 7
Double or Twin Room, River View - Photo 8
1/8

Double or Twin Room, River View

1 Double Bed OR 2 Twin Beds215-sq-foot room with river views Internet - Free WiFi Entertainment - Satellite channels and iPod dock Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

20 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Double Room with River View

Non-refundable
Room Only
20% OFF$1,057.03

$845.62

Includes taxes & fees
Triple Room, River View - Photo 1
Triple Room, River View - Photo 2
Triple Room, River View - Photo 3
Triple Room, River View - Photo 4
Triple Room, River View - Photo 5
1/5

Triple Room, River View

1 Double Bed and 1 Twin Bed269-sq-foot room with river views Internet - Free WiFi Entertainment - Satellite channels and iPod dock Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableSmoking And Non-Smoking

25 m2
Sleeps 3
1 Double bed (131-150 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Triple Room with River View

Non-refundable
Room Only
20% OFF$1,303.49

$1,042.79

Includes taxes & fees
Superior Double Room, River View - Photo 1
Superior Double Room, River View - Photo 2
Superior Double Room, River View - Photo 3
Superior Double Room, River View - Photo 4
Superior Double Room, River View - Photo 5
Superior Double Room, River View - Photo 6
1/6

Superior Double Room, River View

1 Queen Bed OR 2 Twin Beds323-sq-foot room with river views Internet - Free WiFi Entertainment - Satellite channels and iPod dock Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletriesPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

30 m2
Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Superior Double Room with River View

Non-refundable
Room Only
20% OFF$1,228

$982.4

Includes taxes & fees

Guest Reviews

9.4
Exceptional130 verified reviews
AI Summary

Guests highly rate the great hotel and frequently praise the excellent service.

Categories

Cleanliness9.3
Service9.7
Location10.0
Room Quality8.8
Amenities9.2
Value for Money8.8
Food and Beverage9.7
Overall Experience9.8

Select topics to read reviews

H
Heather
Verified booking
family
Standard Room
Stayed in Jul 14, 2024

"Exceptional"

10.0

Excellent hotel - in the center of Old Town. Clean, spacious room with a River view & balcony. Staff was helpful with my questions when planning excursions and coordinating dinner reservations at Balances. Highly recommend!

Helpful?
L
Lilly
Verified booking
Standard Room
Stayed in Jul 6, 2024

"Avoid if you value sleep! 2 star at best!"

2.0

Avoid at all cost! No a/c, no screens on windows, but if you open a window to avoid a cramped, hot room, you have no privacy from the street. Close blinds and shades for privacy, the room gets overheated. Glass bathroom wall offers limited privacy and lights up the room if one goes to the bathroom in the middle of the night. Old and grungy carpeting and concrete bathrooms with no tiles Service is awful in the breakfast room and front desk, nasty staff - no manager on duty on weekends if you have a problem, so you deal with clueless kids on duty. Avoid, avoid, avoid!

Helpful?
M
Michael
Verified booking
partner
Standard Room
Stayed in Jun 25, 2024

"Exceptional"

10.0

Great property, location and staff.

Helpful?
R
Roger
Verified booking
Standard Room
Stayed in May 31, 2024

"Highly recommended "

10.0

Great stay in Lucerne. Beautiful hotel and wonderful service. We booked a day trip from the front desk to Mt Pilatus which was very memorable. The room and the view from the balcony was incredible. Breakfast was flawless each morning with dedicated service to make the stay special.

Helpful?
R
Ryan
Verified booking
Standard Room
Stayed in May 20, 2024

"Exceptional"

10.0

Wonderful Hotel

Helpful?
K
Kimberly
Verified booking
Standard Room
Stayed in May 9, 2024

"Excellent"

8.0

Hotel is very centrally located, making everything you want to see very walkable. The restaurant/bar/lounge was lovely too and the welcome glass of prosecco was a nice touch.

Helpful?
T
Thomas
Verified booking
partner
Standard Room
Stayed in Apr 22, 2024

"Exceptional"

10.0

Excellent property that is well maintained and professionally managed.

Helpful?
B
Beatriz
Verified booking
partner
Standard Room
Stayed in Mar 27, 2024

"Exceptional"

10.0

Staying at Hotel Des Balances in Lucerne was an absolute delight. From the moment I arrived, I was captivated by its charming atmosphere and warm hospitality. The view of the Reuss River and the iconic Kapellbrücke from my room was simply breathtaking. The staff went above and beyond to ensure that my stay was comfortable and memorable, and the attention to detail in the elegant décor was impressive. Dining at the hotel’s restaurant was a culinary experience I won’t soon forget, with delicious dishes served in a picturesque setting (Michelin star). Overall, my time at Hotel Des Balances nothing short of magical and looking forward to returning.

Helpful?
P
PINHAS
Verified booking
Standard Room
Stayed in Mar 5, 2024

"Wonderful hotel"

10.0

Amazing hotel Wonderful restaurant Everything was great

Helpful?
M
Mika
Verified booking
Standard Room
Stayed in Feb 23, 2024

"Exceptional"

10.0

The hotel was clean, nicely appointed, with a lovely and helpful staff!

Helpful?