Base Lausanne - Contactless Check in

Great location, comfortable and well presented. Laundry facilities were very handy.

Air conditioning need attention and servicing

Clean, good air conditioning, fast response from host

It was comfortable. All the equipment was new and of good quality. It was clean.

We had a problem during check-in. There was no number we could contact online to report the problem. Only a Swiss landline number was available. By chance, we were able to resolve the issue by contacting the cleaning lady who happened to be there via her phone.

Bathroom sink slow to drain.

location, cleanness, washing and dryer marchine

the small room air con is too noisy to sleep

Lage, ruhiges Zimmer.

Das Einchecken hat nicht gut geklappt. Wir standen eine halbe Stunde im Regen vor der Zür, bis ein anderer Gast und reinließ. Das Telefon wurde nicht beantwortet. Wir musste eine Reinigungskraft noch nach dem Türcode und das Wlanpasswort fragen. Sehr schlechte Kommunikation. Die Bilder waren schöner als das Zimmer. Bad alt.

Schönes modernes Apartment in zentraler Lage aber doch 15-20 Fuß-min vom Zentrum entfernt. Die Küche bietet alles was man braucht. Ebenfalls das Schlaf- und Wohnzimmer. Einfacher Check in.

Keine Möglichkeit das Auto kurz zu parken um ausladen zu können. Die späte und spärliche Kommunikation mit dem Hotelpersonal. Es kommt alles auf den letzten Drücker. Das Schlafzimmer ist sehr sehr dunkel. Der Tisch war schlecht oder gar nicht gereinigt und klebte

Central location, convenient to train station and local transit. Good restaurants and grocery nearby. Spacious apartment. Clean. I would definitely stay here again and recommend it to my friends.

Small thing: safe wouldn't open. It got fixed but not in time for it to be much use to us

Very convenient location, 5 minutes to Lausanne Gare and Metro Grancy station. Super housekeeping. The apartment was very clean. Kitchen utensils were adequate. Lots of credit were given for the air-conditioning as Lausanne was getting quite hot these days. There was an elevator so we did not have to climb stairs. Quick response from staff through email/message. Price was very reasonable and attractive.

Recommendations: Since it was a contactless hotel, there was no front desk, the hotel was suggested to provide information at least 1 day before check in date such as the code to enter the building and the wifi name and password. We need to call the hotel at the entrance in order to get the door code to enter the building to perform checkin procedure. Also the lighting of the living room was quite dim, suggested to add a light above the dining table.