Chateau Hotel

When we 1st arrived we were met by Elaine. She was lovely as she always greeted us warmly, answered all our questions and gave us suggestions. I felt taken care of by other staff too. Our rooms were cleaned and tidied daily and towels were replaced. It is a centrally located hotel, but far enough away from all the noise to be able to get a good night's sleep. The pool was a great place to cool off. An overall enjoyable experience.

Jennifer at the front desk was AWESOME! She was friendly, thoughtful, and thorough. The bed was so comfortable.

The view from our balcony was the the middle of a tan 4 story cinderblock building across the street, so if you're looking for "the view," room 222 isn't it. There was no greenery, or decor on our balcony. Just 2 lame outdoor chairs and a small, dirty table. That was very disappointing. The worst part of our stay was the guy working the night desk. I accidentally left a bottle of meds in my car, which I discoverd was locked behind their gate by the time we returned from our spooky bus tour. I went in and asked if I could retrieve my Advil from the car, and the guy behind the desk was so angry at having to go out and unlock the gate for me. I asked if he happened to have any bottled water, and when we got back inside the lobby, he grabbed the bottle and when I held my hand out he dropped it onto the floor. He had enough of an attitude that I knew it wasn't an accident. The exact opposite of the lovely welcome we had earlier in the day from Jennifer.

Great location. The hotel and grounds were wonderfully maintained. The staff were great Highly recommend!

Location: Excellent Price: Excellent Convenience: Excellent Front Desk:Excellent Atmosphere: Relaxing you could put in this listing Almost there

The rooms need dark out shades thats it.

Excellent location, incredible staff, an amazing place to stay. Wife and I celebrated our 50th anniversary here and were very pleased.

The charm of old new Orleans with a historic looking courtyard.

Half of the furniture surrounding the pool area was broken. There was no way to black out the outside lights surrounding the courtyard from coming into our room. All night the motion sensor light near the swimming pool kept turning on and off. Horrible.

The location

Great quick trip to Nola. Fri-Mon trip that we stayed here. There was confusion initially on the room we anticipated vs what Priceline booked (lesson learned) however, guest services made it right for us and we had a great stay. Only recommendation would be to allow key fob entry to parking lot after it’s locked at night.