Chateau Hotel

Great location, warm staff! Old world charm.

Grateful for the hospitable staff, especially Ms. Elaine. A smile and a great attitude go such a long way when you’re on vacation and want to feel like you’re cared for. The hotel itself is a beautiful property, and provided the perfect place to sleep after long days walking and enjoying the culture, cuisines (and beverages!) of New Orleans! The courtyard and pool are elegant, and appropriately simple - a great spot to sip a morning coffee or catch the first rays of sun. We’d definitely stay here again.

Location and staff

The first 2 nights, the room was musty. After we reported it, we were switched to a room on the 2nd floor. The hanging closet was tiny.

We had a great stay at the hotel. The room was beautiful and very spacious, with a large TV and access to a lovely long shared balcony. The bathroom was a decent size with a good shower, and everything was clean and well maintained. The staff were friendly and helpful throughout our stay. The pool area was particularly nice, set in a beautiful courtyard that made it a relaxing place to spend some time. The location was also perfect, with many of the main attractions within a short walk, including Bourbon Street, Frenchmen Street, Café du Monde, Jackson Square, Louis Armstrong Park, and plenty of shops and restaurants nearby.

The only minor downside, which is not a reflection of the staff or the hotel itself, is that if you have a room with a balcony you may hear some noise from the street below. This is simply due to the hotel being located in the heart of the French Quarter. It didn’t detract from our stay and certainly wouldn’t put us off staying here again.

The location of the hotel was fantastic. We have stayed here in the past but evidently it was under different ownership then, and you can really tell the difference now. It feels more basic and does not have the French quarter boutique hotel feel anymore. Not to mention the missing things you'd expect from a nicer hotel.

We paid a hefty price for our room, which would have been fine if It had been a normal room($529 Mardi Gras weekend surge pricing?didnt expect price gouging though) once we got there it was a small interior room with no windows, no chair in the room to sit on for putting on shoes etc, no mirror at all in the room and the bathroom had a high hung small mirror above the pedestal vanity so you only saw yourself from the chest up. We booked the room for one night to attend a Mardi Gras Ball and THANK GOD I had my make up and hair done before checking into our room because it would have been hell trying to get ready in this tiny dark room with no mirror or decent lighting. The tv did not work either. No overhead light in the bedroom, it was out. luckily we brought a bluetooth speaker and played our own music and just tried to roll with it. Ultimately, with Tax we spent $622 on ONE NIGHT in this room that never should have cost this much, even during Mardi Gras surge pricing. Its criminal!

Great location, but quite pricey and very small.

Very cramped, evening duty receptionist charged us for two cars parking without checking (we booked two rooms, two couples traveling together, but she could have asked, fortunately the morning receptionist, Elaine, who is incredibly helpful noticed and reversed the extra charge).

L'emplacement + le parking + beauté de l'hôtel + piscine

Chambre avec meubles assez usés, porte de chambre avec une assez grosse ouverture même fermée

Location

No fridge No microwave