Riad Fes - Relais & Châteaux

A quiet, well-appointed room overlooking the pool by the bar/breakfast room for two nights....splendid. Elegant without being pretentious, and staff that was helpful without being obsequious.

From the reviews and online photos, expected Riad Fes to be luxurious and beautiful but it surpassed our expectations! The architecture and interior of the Riad is breathtaking! It feels like you are visiting a meticulously restored historical landmark. Our room was spacious and artfully decorated, and it was just a regular room not even a suite! We enjoyed a wonderful meal at the Gayza restaurant. The surroundings are beautiful, with tables set around the courtyard pool. There was live traditional Morrocan music and the food was delicious. That’s also where breakfast is served, so you can enjoy the space even if you don’t have dinner there. The rooftop terrace is well worth a visit, with panoramic view of the Medina. We made good use of the swimming pool to cool off. It’s large enough with quite a few deck chairs, so there was always enough space for everyone. I would highly recommend staying at Riad Fes, it’s the whole package!

Ok the hotel is beautiful. The rooms are lovely. The breakfast is good. BUT I had high expectations for this hotel as it’s a R&C property. Where it fell short for our family was the staff and service. Besides the snootiness (maybe we should have expected that but other fab places we stay at leave the snootiness behind), the rooms were not made in a timely fashion, front desk staff gave confusing info regarding location of things, and the slow service at breakfast when there was only one other family was surprising. Four stars though was really hoping we would have been wow’d

Riad is one of the most exquisite hotels. The lobby is ornate and a piece of art. The staff is very helpful and hospitable. It is right in the middle of the medina so it it very close to action. The food and night performance at the restuarant is decent too! However, there are a few things to note... the rooms are on multiple levels...so for people who cant to stairs, it could be a problem. Also, given that the windows open in the courtyard, there is little sunlight and can get a bit claustrophobic.

Beautiful

The mattress was extremely hard and too many little steps everywhere that are tripping hazards

My wife and I had a two night stay here in May. This Riad is stunningly beautiful. The service was excellent. Our room was great and comfortable. The rooftop bar is a really nice place to end the day. The staff at the bar were incredibly friendly. We ate dinner in the hotel restaurant and had a nice experience (separate review). It is expensive by Morocco standards and the drinks are typical of a 5* hotel in Morocco. They are expensive. We had the Hammam in the spa and it was incredible. We really enjoyed it and highly recommend it. The spa is beautiful. The hotel is overall expensive and worth it. We used Amex and it worked really well for us. I would recommend this Riad and definitely would stay here again.

Riad Fes is a lovely property with excellent dining and a spa for a Moroccan hamman. The rooftop bar is fabulous. The only issue was the excessive amount of steps that were a tripping hazard. In fact, the entrance to our room had steps without a railing in a dimly staircase. I did see one suite that appeared to not have steps but most of the rooms did.