Lawrence's Hotel

Ubicación, singularidad, amabilidad servicio

Lovely hotel, well Located with great front desk Staff

Well located

No hot water during stay.Toilet didnt flush.Food poor/cold but good service in restaurant.Terrible service elsewhere in hotel (reception)

Cet établissement est bien situé, un peu à l'écart et ne manque pas de charme...

MAIS rien n'est à la hauteur de ce qu'on peut espérer dans un établissement qui se veut haut de gamme: service , état de la chambre, et surtout le petit-déjeuner. A souligner l'intelligence du directeur de réception qui a admis notre déception et qui a fait un geste commercial très apprécié.

Lovely hotel in a great location. The room was well-worn and in need of refurbishing. The paint was was stained on the closet doors. The plug in the bathroom was for shavers only meaning the hair dryer had to be used in the hallway with no mirror or counter. The water was tepid and the bathtub was chipping and had permanent ugly stains. Lastly, the toilet seat was broken. Hotel was not as expected for a 5 star hotel. Disappointing.

Poor service, food, amenities. The reception desk was hopeless for requests. The hot water had been broken for 3 weeks. No management available to complain to. Cold scrambled eggs for breakfast, foul coffee, low quality menu. Staff unresponsive. I was given 7 euros off two cups of tea as compensation. I paid £700 for my room for two nights two months ago. DO NOT GO THERE

Very friendly and helpful staff (especially the trainees). The hotel is in an amazing location, the center of the Sintra historical center. If you drive there, call ahead and plan accordingly. Entry into town is controlled (police, QR code) and parking is limited. I had an amazing room but unfortunately there was construction in the next room that went on till after 7pm. Also, do not eat in the hotel restaurant, the food was absolutely terrible and expensive. (Vegetables was cold in the middle and the fish was boiled and bland. Not edible at all - I was so concerned I'll get sick if I ate more than a few bites.)