Art Hotel Rotterdam

Great staff and great hotel

Interior Design

The views are excellent and the location very convenient fir public transport. Small issue with a damaged table in our room that was quickly fixed. While there is a a catch to hold the window it was noisy as both were loose.

After checking in I went to the room and upon first glance it looked tidy, however later on in the night before I was about to sleep,I noticed that the bedding had not been changed as one of the pillow,the spread and the duvet cover had stains. The following morning this was reported to the duty manager,and I got some clean bedding which I told her I would change myself once back at the hotel. Before I departed that day I gave specific orders that no One should go inside the room unless it was an extreme emergency, however upon returning,not only had house keeping been in,but the dirty bedding was put back onto the bed. Again ,I went to speak to the duty manager and was told she was off,and would not be in the next day,as it was her day off. I will say whilst the hotel is in a convenient location next to a metro and tram stop,the experience left myself feeling like they did not really care about these important things associated with a guest's expectation when staying at a hotel. Apart from the initial first communication with the duty manager,no apologies were made and the staff didn't seem too bothered either about the situation reported.

Enjoyed our stay at the Art Hotel. Friendly staff, clean room, comfortable beds and nice restaurant.

Noce rooms

Friendly personnel.

On day one staff knocked on our door 3 different times despite the do not disturb sign on our door to ask if our room needed cleaning and all 3 times we said NO. The 4th time we still said no and they came in to clean anyways while I was laying on the bed in my underwear. The walls are paper thin and you hear everything. The room sounds like it’s going to shake apart whenever someone walks in the hall or closes their door. Stay anywhere else if you want sleep

Was a very nice room

Comfortable, clean room. Lounge and dining spaces modern and convenient. Friendly welcoming staff. Slightly out of centre but easy access to public transport.