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6.8 / 10 Guest Rating

Hotel Bahnhof Ausserberg

Bahnhofstrasse 9, Ausserberg, VS, 3938, Ausserberg, CH

Hotel Bahnhof Ausserberg - main view

About the Property

Experience the charm and convenience of Hotel Bahnhof Ausserberg, your gateway to adventure in the heart of the Swiss Alps.

Recreation Opportunities
Explore the stunning surroundings by renting bicycles or simply unwind on our scenic terrace and beautiful garden, making the most of your alpine getaway.

Dining & Refreshments
Savor delicious meals at our on-site restaurant or grab a quick snack in the cozy coffee shop. Our bar/lounge is the perfect spot to relax with your favorite drink after a day of exploration.

Business & Events
Whether you're hosting a meeting or planning a special event, take advantage of our 269 square feet of versatile conference space, along with exceptional 24-hour business center amenities for seamless planning.

Don't miss the chance to be part of this unforgettable experience—book your stay at Hotel Bahnhof Ausserberg today!

Facilities & Amenities

Express check-out
Arcade/game room
Free WiFi
Terrace
Garden
Express check-in/check-out
Wheelchair accessible
Conference space
Hiking/biking trails nearby
Breakfast available (surcharge)

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.8
Good27 verified reviews
AI Summary

Guests highly rate the quiet and frequently praise the friendly and helpful staff.

Categories

Cleanliness5.7
Service8.1
Location6.2
Room Quality6.6
Amenities7.7
Value for Money6.1
Food and Beverage6.7
Overall Experience7.4

Select topics to read reviews

R
Roland
Verified booking
Standard Room
Stayed in Sep 21, 2025

"Good"

4.0

Keine Infos vor Ort

Helpful?
V
Vladimir
Verified booking
partner
Standard Room
Stayed in Sep 11, 2025

"Good"

4.0

The property is outdated and in a very inconvenient location

Helpful?
G
Gilles
Verified booking
family
Standard Room
Stayed in Sep 7, 2025

"Exceptional"

10.0

Guiet, freindly and helpful

Helpful?
M
Marc
Verified booking
partner
Standard Room
Stayed in Aug 11, 2025

"Good"

6.0

No elevator to bring the luggages to the 4th floor. No AC just a little fan. We had to sleep with the windows all opened without screen and place the little fan in the window to have some fresh air. Bathroom is also pretty small. We were ok but won’t book there if I return.

Helpful?
J
Judith
Verified booking
friends
Standard Room
Stayed in Aug 10, 2025

"Good"

4.0

Der Preis ist zu hoch für das Zimmer. Zimmer und Bad hatte spuren von Vorgängern. Haare, Abfall, Staub etc. Sehr hellhörig. Das man Parkplatz separat noch reservieren und zahlen sollte, wurde spät mitgeteilt per Mail. Beschrieb auf der Buchungsplattform und der vom Hotel stimmten teilweise nicht überein. War daher verwirrend

Helpful?
A
Aaron
Verified booking
partner
Standard Room
Stayed in Jun 30, 2025

"Good"

2.0

DO NOT STAY!!! BED BUGS AND THEY LIEF ABOUT REFUNDING!!! I was checked into a dirty room that had bed bugs, cigarette ashes, stained sheets, crumbs, and scum all over the sink. We went to check out immediately. They have no staff and I had to communicate through a camera. He insisted goving me a new room but they have bed bugs in the hotel!!! We didnt want an infestation. He finally agreed that if I contacted Expedia, the mager in the morning would refund me in I dropped my keys off in the checkout box. I dod exactly this! They lied and they are now refusing my refund. DO NOT RENT FROM THIS FILTHY PLACE!!! THEY WILL GIVE YOU BED BUGS, LIE, AND STEAL YOUR MONEY!!!! When Expedia calls, they pretend to not speak English. They do speak it! They are crooks, theifs, and liars! I have never left a bad review despit my bad experiences. This place needs to be shut down.

Helpful?
D
Donald
Verified booking
Standard Room
Stayed in May 6, 2025

"Exceptional"

10.0

EZ check in with no problem. It’s like a ticket kiosk. Very easy.

Helpful?
C
Chantal
Verified booking
partner
Standard Room
Stayed in Mar 1, 2025

"Exceptional"

10.0

Bel hébergement avec vue a couper le souffle. Pas d'ascenseur( 4 étages) et le train passe devant mais on ne l'entend pratiquement pas. Route pas facile pour s'y rendre. On y a fait un excellent séjour !!!

Helpful?
R
Ronald
Verified booking
family
Standard Room
Stayed in Oct 5, 2024

"Good"

2.0

This might be ok in the Summer months for hiking. Very inconvenient for travel. Stay in Visp instead.

Helpful?
J
Jenny
Verified booking
family
Standard Room
Stayed in Aug 8, 2024

"Excellent"

8.0

This property was wonderfully convenient to the bus and train stop…I mean within 2-3 minutes. That was so nice. And it was clean and the door locked and we had the things we needed. Ausserberg was very quiet with nothing going on in the evenings and no restaurants or anything. There was a small grocery spot but it was closed. But, it did have cool old buildings. Wonderful little balcony we could sit out on. The price was right. We enjoyed our stay. But…there was no one un sight. They cleaned our rooms each day but we never saw anyone and there is no front desk. There looked like there might be a spot to grill or sit out front but there were a few rough loud men (employees?) that sat there every evening and morning and were kinda loud and cigarette smoke wafted up into our room through the windows every. That kinda bothered me. It made me feel like we could not go down there.

Helpful?