Sugar Hotel

Great stay! The service was above and beyond. Love the staff!

There were many problems. TV was broken. No elevator. Bugs and other places not clean. Staff were very helpful.

I was allocated a room with good view of the hills and small private deck pool for two. Pity I could not use it during my stay.

Really good service, friendly staff. Excellent breakfast every morning. Good restaurants close by like Pigalle and Beluga. Supermarket with ATM two minutes up the road.

A gorgeously tranquil hotel for those who appreciate the intimacy of boutique hotels.

Good stay friendly staff

Staff are very helpful and always have a smile and greeting. The rooms are clean and well stocked. Breakfast came with room rental and you can choose any meal off the breakfast menu. I also chose to have lunch here on occasion and every meal has been top notch. I would for sure choose to stay here again if I visit Cape Town.

The Sugar Hotel is very good in general, clean, very well located; breakfast is excellent quality and plenty; restaurant Mark's Table pretty good. All staff is helpful, providing guidance if needed, always smiling. Next time in Cape Town I will stay here. I recommend it 100%

Very nice hotel in a safe part of CPT. The service was excellent. From check-in to check-out, I had a wonderful experience. The staff were super friendly and very helpful in answering many questions and arranging taxi pick ups. I would stay there again without hesitation. The only negative thing I would say is a about one particular person who seemed to be in charge of the restaurant. He had a bit of an attitude. I asked him if I can have lunch there one day at the restaurant and he wasn't happy about it. He reacted like if I asked him for the impossible. He immodestly suggested that I go somewhere else for lunch. Then again for dinner he was unfortunately the person who took my order. He made many negative remarks about the gay night life in CPT and kept refusing to serve me Rose wine which is my preference. I am not sure what his problem was but he certainly seems to be in charge. I think the restaurant operates separately from the hotel. And although the food was excellent and the staff were nice, that one person certainly left me with a bad impression. I would stay in the hotel again but will probably never go to the restaurant :)

Charming boutique hotel with spacious rooms and bathrooms. The atmosphere and ambience are calming and the decor is attractive with subtle African references. The staff are extreme;y friendly and nothing is too much trouble. All in all, everything that a boutique hotel should be.