Lakehouse at The Waterhead Inn

Location was good and position was ideal for our purposes. Parking could be a challenge

Very nice room with a terrace outside. Clean and fresh with excellent service. Wonderful breakfast and decent meals on the menu. Very friendly and helpful staff.

Good location. However, multiple things that could be better. I had informed the hotel it was our wedding anniversary but this was not acknowledged and nothing done to make it feel special. Difficult driveway access to the lakehouse parking and also very limited. Didn't realise that check in was at the pub opposite the road (busy road to cross). Long, slow moving line to check in. Room small but had all amenities. Cleanliness could be better due to lots of dust and dead flies on windowsills. Lots of noise from other guests in the early hours of the morning that could be heard. Breakfast good with vegetarian options. Overall okay but could have been better.

We enjoyed the excellent location and view from the hotel as well as the good quality breakfasts and on two nights evening meals in the Waterhead Inn bar which is part of the whole package.

It is very confusing when you first arrive. It isn't clear that you need to go down the hill, over the road and into the pub to check in. Once you've managed that then it's OK but if the weather is bad there isn't a lounge to relax in.

The room is a bit too warm. We were not able to switch off the towel rack heating in the bathroom. It seems the ventilation fan inside the bathroom is not working.

Excellent location. Pleasant staff at most times. Check out wasn’t asked if we had enjoyed our stay, or thanks for staying or anything. Breakfast very good value and tasty

Saying it was up an incline was deceiving.It was up a steep hill but food and room excellent

Nice and clean rooms in a good area, good value for money.

We arrived early and waited until 3.00pm Staff friendly room was spacious and clean. Pillows were terrible and the room above ours they were moving furniture and walking about until 4.00 am Did tell two members of staff one apologised and the other said she wondered what was going on up there! Thought we had dinner , bed and breakfast for £279.00 but was told only bed and breakfast. All staff were friendly but very rushed.