Glynhill Hotel

Whilst this hotel is warm, everything else is a shambles. Went with a party of 30plus. For burns night. 1st night food disgusting , chicken, plain rice, mac cheese and plain burger. 2nd night was an improvement but burns night we should have had the dressing of the haggis the starter we a small round of tatties nips topped with haggis. 2nd course was beef stew (which was good) followed by a passable cheesecake We were guaranteed in writing a low room next to life due to mobility, they gave us a room on 2nd floor, down 2 corridors and through 2 fire doors, asked for a slip mat for bath, 2 requests were made, eventually arrived 10hours latter Found the staff either rude or abrupt The reason for this trip was for a proper burns night. Stayed 4 nights a waste of money.

I became a member on January 2025, I joined to use swimming pool, steam room and jacuzzi only. I found it really reasonable amount to pay per month. Since joining I visit 2-3 times a week, mostly evenings but if I'm off my work I come during the day and stay for hours. Swimming, using the Health suite, Reading my book, having a complementary cup of tea and a chat with other members/public. The pool closed for over a month which I found hard not just the physical aspect but my mental health took a dip. I tried The Foundary and Nuffield but didn't feel comfortable at all. It just wasn't the Glynhill! The Glynhill is like another family to me, a home from home. The staff get to know you and genuinely care for their members and visitors. I feel very comfortable and almost everyone that uses the facilities are lovely and friendly. You can chill out or be as socialable as you want. Yip place is not perfect, but where is. Some minor areas needing attention like shower pressure but apart from that pretty much fantastic. The jacuzzi is not in use since covid, similar to alot of facilities but that doesn't bother me. The manager AJ is very much present with his members and he welcomes regular feedback and any issues I have raised have been resolved promptly. I think some people forget that AJ is a human being and he respects his members and visitors so when providing feedback please be respectful towards him and his team too. If you want perfection 👌 good luck! But if you want:- To be part of a new family To feel welcomed by friendly members and visitors Enjoy in a calm relaxing environment Get value for money Improve your mental health Then the Glynhill is for you x

Great hotel - super comfy and elegant bedroom newly refurbished - lovely and helpful staff and ideal working space for us. Delicious food and all superbly organised highly recommend

We stayed here and booked the Hogmanay package for New Year’s Eve and the New Year’s Day party. Staff were so friendly and cheery despite working the festive period. Nothing was a problem to them. Especially Lynette, Katie, Gemma and Ian. The hotel is a little tired, but we thoroughly enjoyed our stay and would return. The Hogmanay party was fantastic and food was great considering 300 people were being catered for. The New Year’s Day party was fabulous also and very accommodating for families which people can struggle to get somewhere that accommodates children. The leisure facilities are great also. We missed breakfast everyday but did have dinner on the 2nd Jan in the restaurant and we all enjoyed it. Again the service was fantastic. Well done Glynhill your staff are a credit to you!

Lovely experience from start to finish! We booked last month for the New Year’s Day party night. Great getting to do something nice as New Year’s Day is usually very boring! First impressions were great, beautiful hotel & lovely staff. Room was lovely & so quiet during the night! Party night was great, the singer was amazing! The food was delicious! Really impressed at the quality considering it was a large event! We missed breakfast but used the leisure facilities which were all up to a great standard. Very well catered for families. Will definitely return! Thank you

Stayed for 2 nights for a writing retreat and had a really comfortable visit. The staff were friendly and helpful, my room was spotless, the bed was really comfortable, the food and service were great and I enjoyed using the pool. Thank you Glynhill staff for looking after us so well.

Embarrassing and grim. Mold in the room (see photos) where the tea was kept and in the shower (which had no water pressure). My guest received no confirmation email for her stay. I spoke with reception to ensure only my card would be charged and was assured this would be guaranteed and yet my guest was still made to foot the bill. While most staff were friendly & apologetic for the issues faced (I appreciate its a busy time of year), the reception manager was lacking in even the most basic of conversational capacity and was intent on denying any failure on the hotels part.

Stayed many time and would stay again. Pool is good. Breakfast good. Rooms a bit dated, but overall value for money. Would recommend.

Went for afternoon tea today. Arrived 5 minutes early. Told that 2 tables were available as another couple had also booked afternoon tea 30 minutes after us. Waited 15 minutes where the waiter brought 2 pots of hot water. Realised I was getting Nescafé instant coffee sachets!! Was expecting a nice bean to cup coffee. Waited another 15 minutes for our food. Funnily, the couple at the other table just arrived and got their hot water and food very quickly. Demonstrates they made the food to cater for 2 bookings 30 minutes apart! Not once was I asked about allergens. No signage either advising process Condiments on the table were visibly dirty! Certainly won't be back! Never got a drink and couldn't eat any of the sandwiches! Dessert was poor. Was expecting a cake or two. The worst afternoon tea I have ever experienced! And this is supposed to be a 4 star establishment!

Booked an executive room on Saturday night for my partners birthday room was very small to what photos had showed we went for dinner in hotel which was overpriced and very poor that night heating turned off at around 10 pm it was -2 outside so midddle of the night we were both freezing breakfast in the morning was stone cold and we were one of the first couples to go for breakfast needless to say I will not be ever staying here again and would definitely put someone off who is planning staying there