Hotel Palace

People have an unreasonable expectation of what they’re supposed to get sometimes. They come to a 3 star hotel like this one and expect 5 star luxury then put negative reviews when they don’t get it. This is a 3 star hotel and it’s a nice 3 star hotel. The room is big and spacious with plenty of room to hang your clothes, staff were friendly and helpful and the breakfast was varied with plenty of options and good quality. And the location is perfect, you’re literally a 5 minute walk from the centre where everything is. So I’m giving this 5 stars not because it’s a 5 star hotel but as far as a 3 star hotel goes, this is 5 stars. Ignore the negative reviews it really is a pleasant hotel unless you have an inflated opinion of what you think you deserve from a 3 star hotel.

We booked the best room, the junior suite, and were shocked and disappointed with what we found. The room is in terrible condition and does not present in person as it does online. The room is being falsely represented online, it desperately needs a complete renovation. Upon entering the room we were as assaulted with a strong smell of sewer gas coming from the bathroom. We could feel the inner springs in the old and brutally hard mattresses. The bedding was stained and the bed covers were worn and frayed. The blankets were absolutely disgusting. Many pieces of furniture were broken, the carpeting had numerous stains and was curling up at the edges providing a tripping hazard. BEWARE! This hotel is falsely presenting itself on Hotels.com

Good enough basic hotel in the centre of Bologna. Basic room with 2 comfy single bed. Room was nice and hot. Basic toilet with shower which was okay. Good choices for breakfast. Friendly staff. 24 hour reception.

This is a great hotel right in the heart of Bologna, only a short walk to Piazza Maggiore and the main things to see in Bologna. Short walk from the train station as well. Reception staff very helpful and friendly.

The basic room is dirty and smells. The mattress was old and springs poked throughthe mattress. There were only dirty smelly blankets and no proper quilts or duvets. The front desk staff were not friendly when we checked in. The foyer is old and the carpet smells. There are no coffee or tea making facilities in the room which is too small for a couple with 2 suitcases. We had to sterilise all surfaces. The toilet did not flush properly either and smelt. Not recommended.

We have been going to Hotel Palace each year for over 25 years. It is warm, welcoming, is in a perfect location and is excellent value for money.

We had a great time staying in this hotel for two nights. The central location is perfect for walking around Bologna and not too far from the station on foot either (and an easy route). The lobby area and large seating rooms are gorgeous. Our room was great! Spacious, nice and clean and had a great view from the window. Our room had plugs and light switches right next to both sides of the bed (with bedside tables to rest phones on) which was perfect, and free WiFi too! I'd seen a review of someone saying they couldn't sleep due to the noise from the adjoining cinema but we had no issues with it at night. Although we could hear it when we nipped back to the room one afternoon to drop stuff off before heading out for the evening so maybe if you're trying to go to sleep early it might cause you issues? The staff were lovely and helpful when checking in/out and leaving our bag before and after so we could explore the city. I feel like our stay was good value for money and will absolutely stay here again if we revisit Bologna!

Good hotel within walking distance of bars and restaurants. Friendly attentive staff who helped to make my stay very enjoyable

Very clean room. Super complete breakfast. Top staff. Location also perfect. Enjoyed my stay, will return if i come back to Bologna (normally every year).

If you want a budget hotel in the center of the city this is good. The building is in great need of repairs, everything is old and needs attention. The worst thing about the hotel is that it is connected to a movie theater that blast sounds every day to midnight. If you go to bed easy this is a big problem.