Therme Laa Hotel Silent Spa Villas

Everything! The rooms, the food, the spa area just for hotel guests was perfect. I also haven't met staff this friendly in a very long time. We will be back!

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Very Lovely and friendly Staff. Reasonable selection of foods in buffet breakfasts. After finding a dead fly in my meal I was offered a new meal And complimentary Prosecco by a waiter who was amazing in speaking English Czech and German and very accommodating to my kids.

No coffee making facilities in the rooms, faulty AC in one of our rooms. At the check Out I was “by accident” charged extra £850! When I pointed out that I have already paid in full staff then took an hour to investigate and agree. Not ideal with young kids waiting. Prices were a bit high. Half board dinners were somewhat not usual for children’s pallets. No lifeguard by the pools most of the day. One of the jets in our bathroom didn’t work. Mattresses on the double beds were sloping and very uncomfortable.

Food

English level speaking of staaf is bad

Excellent facilities. We liked the saunas and steam rooms. The food was good - we had half board.

We cannot fault the facilies. We did think the drinks (beer, wine, coffee) were quite expensive.

In principle, this is a nice therme hotel with rather basic offer of spa options and good food.

Unfortunately, the theme is always overcrowded and a staff person at the check-out was arrogant.

The breakfast was great

The drinks were quiet expensive

It is quiet and nice buffet food

Stuff are mostly foreigners from neighboring country and they totally don’t care. They forgot to allow us to enter Spa we had to walk back to reception to get the access in swimwear. Secondly in hotel pool they put shabby slippery ground sign and my partner fell entering the pool getting blue marks and still suffering from the fell. There is visibly less workers cleaning General pool area ( it is our 4th stay last 10 years) hair and dirt are floating in the pool cocktails served into pool for some reason in glass. Finally bathtub in the room is very hard to step in and out rimm is too wide with pieces of ceramics. My feelings are mixed but still there is a big chance for improvement.