Hotel H2O

This is really recommended for those who wants to have a family time with their kids. We will never forget our stay in hotel h2o

Great!

While the front receptionists were helpful, the buffet staff were unfriendly. The breakfast buffet was subpar, with dirty plates left on tables for extended periods. Additionally, there was a lack of urgency in refilling food trays, even when the buffet line was long. When asked when the food trays will be refilled, one of the staff said “it’s being cooked” meaning the restaurant was not prepared. You cannot prevent the long line but you can at least prepare the food in anticipation for the amount of people that will come and eat.

What can I say, it was our 5th time staying at the hotel. Each time was worth it!

Checking in was very difficult. You are dumped in a car park with no clear directions to the check in area on level 3. The room we booked was not available as they had an aircon issue so they put 5 of us in a room with 1 bed! After complaining we were moved to a family room, without a bay view like we booked. We had to share towels as they didn’t give us enough. The breakfast is literally the worst buffet we have ever seen. Pretty much no western options at all. Not even cereal or a cup of tea! In summary, it’s overpriced and pretty awful. Avoid!

Great hotel. Clean. Comfortable. But remember there is an Ocean Park attached to it. Keep it to a few days and remember it is busy.

Booked room for five but towels and incidentals only provided for 2. Upon arrival we were given a room below what we booked and were forced to take a lesser room since they said they were fully booked.

Very Spacious Clean plus free breakfast is a plus.

The room was very nice we had a full aquarium for the entire wall by the bed. Very cool. The downside was there was no pool that was really usable. If you are not focused on the pool it’a a very good hotel. Amazing for kids theres so many activities for them. Maybe better as a family hotel with children.

Construction going on during the day, called to have it stop as we were trying to sleep. Had to call again and nothing. I had to see the manager and cause a scene for them to get it to stop. Asked for a van to transport to airport, they never confirmed multiple times then tried to get my to rent two cars at a higher price to transport. Waterpark is filthy and falling apart. Breakfast was disgusting at best. Will never stay here again.