Hotel H2O

Location is good. Having to deposit monies when fully prepaid is insulting

I had high expectations for this hotel and was somewhat disappointed. It took about 20 minutes to check in because the line was long and there are only 2 desk clerks. The room I had has an amazing view of the bay and bed is comfy. What I didn't like is the bathroom. Not the best privacy because the doors are frosted glass that you can still see into. For a newer hotel I wasn't expecting the shower and toilet to share the same floor. The pictures the Hotel took did a good job of hiding that fact. And there isn't much temperature adjustment for the shower - basically a cold shower. In terms of restaurants, they seem to be only open when the Ocean Park is open. We went to the ground floor on a Wednesday before 7pm and EVERYTHING was closed. There isn't really anything in walking distance for food. I, along with other guests, had to get food delivered from Grab. There is a refrigerator in the room but ours was broken. Maintenance just unplugged and plugged it back it. After that it turned on but didn't get cold at all. This wasn't the worst stay, but I don't think I would book again.

Brilliant stay at Hotel H2O, the in room aquarium was a highlight here. Not much breakfast choice for westerners but that should be expected. Hotel was clean and staff were helpful.

I like the location of the place and its access to nearby attractions. However, the layout is poorly designed. Older guests with limited mobility may need a wheelchair, as there is a lot of walking required to reach the units. Additionally, if there is an event at the grandstand, the hotel does not provide a service vehicle to transport guests to the nearest taxi pickup point.

Very good hotel and beautiful room and friendly staff. Only thing to consider to give at least 45min for checking out. It will take time.

My daughter got issue with some bad smell, the staff did good job in checking where the smell came from and her concerns were addressed.Grandkids love the aquaroom and when have chance will go back there.

The principal concern I have regarding this hotel is that, as a senior citizen with difficulty walking stairs, the accessibility features are inadequate. While the hotel boasts a pleasant pool, the water temperature is somewhat cold. The pool is accessed via concrete stairs, which lack the necessary metal railings for support. This poses a significant risk for individuals with balance issues, as the potential for falling is considerable. It is imperative that the hotel management considers the installation of railings to enhance safety for all guests utilizing the pool. The best thing about the Hotel is the restaurant. They have a great breakfast buffet.

Great place we loved the fish tank

The room was clean and beautiful!

I would stay there again. Very quiet at night.