Hotel H2O

In all honesty, the hotel and the services were all ok. Let me start off with the pictures that the hotel shows. The hotel shows the room all nice, clean and almost a feeling of full of energy. Upon arriving at the room, the beds in the pictures of the hotel show animals shaped like animals, and the picture also showed the beds having some kind of purple thing, i cant remmber what it was called but

Please do not book. Roach infested property, noisy since it is inside a theme park. Neighboring space not walkable.

Limited food options especially for children meal

Service was very good

I booked a room with 1 king and 3 sofabeds but was given a smaller room with only 2 sofabeds and 1 kung bed. They have to put an extra bed that makes it too crowded

This was a great hotel but let down by the crowds. Room was top-notch. Property was in tip-top shape. Location was great. Room service leaves much to be desired with at times as I've had to make 4 phone calls and wait 30mins for extra bath towels. Regarding check in and check out, the staff although were pleasant and professional seemed overwhelmed I believe due to the sheer number of people needing to be processed. Our neighbouring room decided to have a karaoke session until the wee hours of the morning and so my wife and kids struggled to stay asleep. Staff did attend to this crisis promptly. Again, the crowds getting around the property I felt was rude, rushing in and out of lifts and just couldn't care less about other patrons around them. My kids wanted to stay another night but we've had enough of the people.

my daughter enjoyed the aquarium on the room. rooms are clean. overall a very good experience.

Dirty floor under the bed, slow check in, no complimentary H20 in the room

Room is fine but room service lacks. Could be more flexible for people on different schedules.

Beautiful hotel room with aquarium. Nice staff and clean room. Our shower drain clogged the second day. Check in line was a very long wait, possibly due to people still checking out late. Even with a few downsides, we would still stay here again.