Comfort Suites Smyrna - Nashville Area

Shower head and bath faucet need to be changed. Heater/ac needs to be serviced. Automatic on/off did not work.

Loved the comfy king bed. Tub could have used a good scrubbing.

The owner of the hotel lacks human relation. He needs to be thought how to relate to customers. The workers were so dirty. They wore the same cloth for two days in a row, back to back. The food wasn't ok at all. I can't recommend anyone to come to that hotel in future.

Upon checking in to the hotel, no one was at the counter. After waiting a young man came out to assist me. He was not rude, but was not friendly-almost non social, He had AirPods in and then mumbled a few sentences. After asking several times to repeat himself, and filling out unnecessary paperwork(everything should be digital since I reserved the room online), I was able to get my keys. The room itself was alright, a little dated but mostly clean. The next morning we went down to breakfast to find very little food out. It was 8:30am. The same young man had apparently started cleaning up at 8:00am as he was not aware of the time change. After showing him my watch and he did manage to get a few items back out. We were not the only ones to inform him of the time change. He seemed to be the only employee there. I just have never had an experience like this at a hotel. No service, just blank stares and incompetence.

Check in process was slow. Employee didn’t really seem to know what he was doing

I already posted my HALLOWEEN experience from yesterday!!! WNTER THIS HOTEL AT YOUR OWN RISK!!!. RUNNNNN!!!!

ENTER AT YOYR OWN RISK!!! DON’T DO IT!!! IT’S A DEMON AT THE FRONT DESK!!! It was awful! The manager (owner), Sam, cussed my elderly sister out and screamed at her and told her to get the (blank-cuss word) out of his hotel. We paid for two nights but only could stay one. He would not honor the paid reservation the next day because it was in my name. They don’t honor paid reservations and will cuss you out if you try to explain. He told us he wasn’t interested in an explanation by his worker who tried to explain the arrangement he made with me that I made for my family. He told his employee to SHUT UP YOU WORK FOR ME! I’m a gospel singer and I travel weekly. People and churches make arrangements for me weekly in their name. I have NEVER been treated like this before and we lost $140 because of his rudeness and lack of business sense. He was pure evil. Corporate and Better Business Bureau will know about this. Unacceptable. Unacceptable.

Quiet environment, good a/c operation, and good breakfasts.

Awesome. Major step to the Comfort Inn Brand. Perfect room for travel. Great bed and great breakfast

Don’t recommend. Bugs in the bathroom and mold. No info when asked told you prepaid I don’t need anything he was abrupt and dismissive The breakfast was not good. No variety. Two types of eggs and cold cereal.