8.7 / 10 Guest Rating

Lake Kivu Serena Hotel

Name: Lake Kivu Serena Hotel
Address: Gisenyi Town, Gisenyi, rw
Rating: 8.7

Gisenyi Town, Gisenyi, rw

from US$276 / night

About the Property

Luxurious Accommodation
Lake Kivu Serena Hotel, just 3 km from Gisenyi, offers rooms with free WiFi, satellite TV, and private bathrooms. Some rooms even have a cozy seating area for relaxation.

Fantastic Dining Options
Indulge in delicious meals at the hotel's restaurant and unwind with a drink at the bar.

Convenient Amenities
With an outdoor pool, 24-hour front desk, and airport transfer services, your comfort is our priority.

Experience serenity by Lake Kivu and book your stay with us today!

Facilities & Amenities

Health or beauty spa nearby

Offsite parking discounted rates available

Guest education on local ecosystems and culture

Fitness facilities (surcharge)

Parking

Non-smoking rooms

Air conditioning

Swimming pool

Restaurant

Room service

Important Information

Check-in & Out

Check-in

Check-out11:30 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

11 rates found

1/4

Superior Room

The pool with a view is a top feature of this double room. This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views.

23 sqm

Sleeps 2

1 Double bed (131-150 cm wide)

2 Twin bed (90-130 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Superior Room

Free cancellation

Before Jun 29 (1 days)

Room Only

20% OFF$344.64

$275.71

Includes taxes & fees

Superior Room

Non-refundable

Half Board

20% OFF$395.3

$316.24

Includes taxes & fees

Superior Room

Free cancellation

Before Jun 29 (2 days)

Breakfast Included

20% OFF$472.73

$378.18

Includes taxes & fees

SUPERIOR ROOM

Non-refundable

Full Board

20% OFF$609.1

$487.28

Includes taxes & fees

1/4

Family Room

The pool with a view is a top feature of this family room. This air-conditioned family room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with lake views. The unit has 2 beds.

25 sqm

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Family Room

Free cancellation

Before Jun 29 (1 days)

Room Only

20% OFF$355.78

$284.62

Includes taxes & fees

Family Room

Non-refundable

Half Board

20% OFF$395.3

$316.24

Includes taxes & fees

Family Room

Free cancellation

Before Jun 29 (2 days)

Breakfast Included

20% OFF$487.96

$390.37

Includes taxes & fees

1/6

Suite

The pool with a view and spa bath are the special features of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchenette that features a refrigerator, kitchenware and a microwave. The air-conditioned suite features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, executive lounge access as well as lake views. The unit has 2 beds.

40 sqm

Sleeps 2

1 Sofa bed (Variable Size)

Amenities

Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Suite

Non-refundable

Half Board

20% OFF$469.41

$375.53

Includes taxes & fees

Suite

Free cancellation

Before Jun 29 (1 days)

Room Only

20% OFF$486.11

$388.89

Includes taxes & fees

Suite

Free cancellation

Before Jun 29 (2 days)

Breakfast Included

20% OFF$663.35

$530.68

Includes taxes & fees

SUITE

Non-refundable

Full Board

20% OFF$696.11

$556.89

Includes taxes & fees

Guest Reviews

8.7

Excellent233 verified reviews

AI Summary

Guests highly rate the friendly staff and frequently praise the nice location.

Select topics to read reviews

Sherif

Verified booking

solo_traveller

Standard Room

Stayed in May 4, 2026

"Excellent"

Excellent

8.0

Helpful?

Guy and Mandy

Verified booking

extended_group

Standard Room

Stayed in May 3, 2026

"Location and people just great"

Excellent

8.0

Lovely and amazing location. Staff are friendly and helpful. The food was great. Just a great experience

Internet was slow and unreliable

Helpful?

Johan Marie J

Verified booking

solo_traveller

Standard Room

Stayed in May 1, 2026

"Top hotel. Professioneel management. Vriendelijk personeel."

Exceptional

10.0

Ruime kamers. Professioneel management. Vriendelojk personeel. Lekker eten.

Weinig of niets.

Helpful?

HON KAREKE MBIUKI

Verified booking

solo_traveller

Standard Room

Stayed in Apr 24, 2026

"Good"

Good

6.0

Food , good choices

Helpful?

ka'nyamolo

Verified booking

family_with_children

Standard Room

Stayed in Apr 21, 2026

"Exceptional"

Exceptional

10.0

Helpful?

John Audu

Verified booking

solo_traveller

Standard Room

Stayed in Apr 16, 2026

"Very wonderful place"

Exceptional

10.0

Everything was exceptional

NIL

Helpful?

Eberhard

Verified booking

solo_traveller

Standard Room

Stayed in Apr 10, 2026

"Exceptional"

Exceptional

10.0

Wir haben uns außerordentlich wohl gefühlt Es gab wirklich nichts auszusetzen Das Essen ist unbeschreiblich GUT

Helpful?

Verified Guest

Verified booking

couple

Standard Room

Stayed in Apr 7, 2026

"Good"

Good

6.0

Helpful?

Asrat

Verified booking

couple

Standard Room

Stayed in Apr 4, 2026

"Excellent"

Excellent

8.0

Helpful?

Maimouna

Verified booking

solo_traveller

Standard Room

Stayed in Mar 16, 2026

"Exceptional"

Exceptional

9.0

le personnel agréable, souriant

Helpful?

2 3 4 5

Discover

Settings

Lake Kivu Serena Hotel

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Superior Room

Amenities

Family Room

Amenities

Suite

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Excellent"

"Location and people just great"

"Top hotel. Professioneel management. Vriendelijk personeel."

"Good"

"Exceptional"

"Very wonderful place"

"Exceptional"

"Good"

"Excellent"

"Exceptional"