Element by Marriott Houston Vintage Park

The property was fine and the area was nice but we reserved cribs and there were never any available. We did not get much sleep and my toddlers fell out of the bed. I did not know there was a possibility that they would run out of cribs or we would have made other arrangements.

The female hotel employee who checked me into my room displayed a profoundly negative attitude. It was evident that she was disinclined to engage with me and provide any form of customer service. She failed to complete the check-in process and abruptly departed, leaving another employee to complete the task. The original employee subsequently left the premises for the day. This behavior was utterly unacceptable and left a deeply unpleasant impression.

Stayed here for a work trip…and won’t again. The room were not clean and honestly not in good shape. There was a lot of wear and tear both in the room and in the hallways. It was generally loud - it must not have good insulation as I felt like I could hear the people in the rooms around me just like we were sharing a room. The fridge in the room was also SO loud all night - definitely needed to be serviced! There are better options in the Vintage Park area in a similar price range…

Just all around dirty and poorly maintained property. Further, they design and contruction of the building is poor as you can hear people walking above, all doors slam, and shake walls across the floor. Creates a very noisy enviroment. Did i mention the property was poorly maintained and dirty...

Hotel was incredible. The rooms were great, the breakfast was delicious amd the staff was absolutely wonderful. Would definitely stay again.

Location, and parking. People were excellent.

Parts still under renovation, and breakfast was cold. Possibly due to Thanksgiving holiday. No ice machine available. WiFi Very Slow.

I love how clean the hotel is.

That the light in the bathroom isn't very bright

Nice and quit

The last visit the stay had a great breakfast. The eggs were great and food was cooked to perfection. This stay a was not as good. The bacon was very mushy and the eggs had no flavor. The hotel itself was very clean however the front desk person that checked me in seem to not be as informative about the hotel as the last trip. Something has changed and I am not sure what. All in all I would stay there again because it did feel safe however hopefully they get stuff back on track like my first visit.

Manager happy hour

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