Candlewood Suites Gillette by IHG

Very nice property. Clean. Checkin was easy and very quick. Staff was very friendly. Room very nice Large with full kitchen. Highly recommended.

Hotel staff was great. My room was backed up to the elevator and I could hear it all night along with some sort of water heater noise.

Easy access all around. We especially liked having a 1st floor room so no stairs or waiting-on-elevator to get our gear and pet in-and-out.

The exit door nearest us did not unlock with our cards--this seems to be a common problem with these heavily used doors, other facilities had the same issue. Folks were wedging the door open to get in when unloading gear.

I was very disappointed when we ran out of toilet paper early in the morning and there was no extras anywhere in the room. I also discovered the there was trash in the trash can under the sink which had multiple Q-tips, an empty toilet paper roll and the paper from around the toilet paper. The thing that hold the body wash, shampoo, and conditioner bottles on the wall of the shower was not locked in so the all fell on the floor when I tried to use them. The desk clerk was very kind and offered to send housekeeping to our room which I declined. We have stayed at several Candle Wood Suites and never had anything like this happen before. The desk clerk gave me what I needed since we were checking out in a few hours anyway. Housekeeping obviously did a really poor job on the room. It made me wonder about the bed then, gross!!!

Staff needs a course in being friendly and not act like they are doing the public a favor by checking them in.

The room at Candlewood in Gillette Wyoming was outstanding. The bed was very comfortable, water strength in shower was great.stove refrigerator microwave, this room had everything you need. It felt like home. Will definitely stay there again when I visit Gillette.