Windsong on the Reef

The staff is very friendly, service was excellent from second we got onto property. We stayed in building 4,was wonderful! the cleaning and towel checks were done even twice a day! The 1-bedroom unit was big and had everything we needed inside. Only thing we didnt like in the unit, the fridge door was impossible to open at times, it goes into a lock mode, that should be disabled if possible. The grill outside-one was not working (no gas tank), one had a broken handle,but we were still able to use it. The deal breaker for us were the amount of rocks on the beach and in the water. Every single member of my family hit the rocks at least once a day, despite the fact that we were trying to avoid them. IF you prefer the beach not the pool, then remember this resort's beach is FULL of rocks. The two young ladies serving breakfast in building 4 were very sweet and attentive, the cleaning lady was also extremely nice, staff goes above and beyond, and the resort is really nice, only downfall is the rocky beach.

The property is a perfect size and family orientated. The location is close to the beach and accessible to other local hotels. The staff is great specifically Ruth, butler services, and Dayshera at the front desk. From the first day we arrived they were so helpful and kind. They made the trip extra special. I don't recommend visiting the onsite restaurant but checking out the other restaurants at Waymara and some of the local restaurants. I was disappointed that I didn't get my specific room request that I asked for before my arrival. I had hoped they would had adjusted my request during my stay but they didnt. We stayed in the VIP area and the rooms are modern and clean.

The location is awesome! Right on a reef full of fish. You don't need to get any snorkeling tours because right in front of the hotel is just as good as any tour. The staff is downright rude. I highly recommend renting a car so you don't have to depend in the waitstaff for your food. They will treat you like crap, make you wait a very long time and get your order wrong. Some just don't care but many are outright rude. Particularly breakfast. I waited for 10 minutes while the staff just looked at me before i picked up the coffee cups and coffee carafe and sat myself one time. Every time they acted like I was a jerk for just being there and making them work. I have been all over the world and this is the worst I have ever been treated. It was not a pleasant experience and was really a shock the first time I ordered food there. Another example is at dinner one night, the food took forever to get there, as usual, but when we asked for the check 3 times, it finally came 30 minutes later. The table next to us was still waiting just for their check one hour and were still there after we signed our check! The vibe was very negative to the point it almost ruined the experience totally for me. When I was in the water, it was great! As soon as I got out of the water, I was angry. I can't believe I paid that much to get treated like crap.

The staff were amazing, everyone was super nice, and very helpful! We stayed in the room with direct pool access from the patio and I HIGHLY recommend. So beautiful & quiet!

It was very clean and the staff was very nice

We recently stayed at Windsong on the Reef (July 20 - 25) and loved every minute! The resort is stunning - always clean and inviting. We stayed in an oceanfront 2 bedroom suite and was pleasantly surprised by the quality and the size of the suite. Furniture (including beds) were extremely comfortable. The room attendants work non-stop to keep your suite beautiful. Even washed dishes left in the sink!! Daily cleaning and turndown service. The pool are clean and lounge chairs around pools are wonderful. The beach is gorgeous with lounge chairs and umbrellas always available. You can float all day in the ocean and never see a wave - only wakes from boats. The reef is defintely worth staying at this location. We saw a lot of people walking from other resorts just to snorkel on the reef which is literally right in front of you! Wasn't really impressed with the food, but the continental breakfast that was included with our stay was great! There are so many exceptional restaurants in T & C who cares if the resort food is great or not?? Hands down we will be back to Windsong on the Reef soon!

We scoured the reviews before booking this place and it was worth it. Beautiful room! This place was amazing and the staff was exceptional. We would stay there again hands down. !!! Awesome place.

I loved everything about this resort! Granted we did stay at the newly renovated side which is what I wanted. The rooms were so clean and I loved the beach view. The water was amazing and snorkeling too! So many beautiful fish to see! Can’t wait to come back and bring more friends and family!

Sheets are changed daily, very clean

Here for our 24th anniversary. Fantastic service. Snorkeling, kayaking, and sailing on site. Tours can pick you up from the beach in front of the hotel. Food was great. Absolutely no complaints and would stay here again.