Comfort Inn & Suites, Odessa I-20

I would definitely stay again.

The room was huge. There was almost no noise from the street traffic nor from other guests. I will be staying here many times in the future.

Staff was helpful and friendly

Very convenient next to interstate exit.

There was a terrible odor at the hotel. I do not know what it was, but it smelled like a paper mill nearby. It did not smell too bad in the rooms, but all the common areas were terrible

Check in was good .. the hallway smelled like mildew.... Shower pressure was not great, luke warm water... Don't get me started on the breakfast... It was not ready at the time it was suppose to be ... eggs were luke warm, bread was hard...

Great place to rest for a long days drive. Had to wait at the counter as a walk in needed a room for a couple of hours. He would not pay for it until she came in...so I had to wait. She was rude to the employee, vaping and exhaling in his face. He immediately rebuked her. the she went to the fridge and removed 2 waters and told the john to pay for them. After he paid, the desk clerk noticed she stole a candy bar. He let them go on about their business. The staff should not have to put up with this nonsense. After that, the was polite and helpful. The hotel looks new but there are signs of its age here and there. The breakfast was the usually stuff...but they had whole milk! That was a plus..Dad likes whole milk on his cereal! Bed was comfortable. Location is near a brand new QT and also I-20.

I was not expecting to check in to a sewer plant. Place literally smells like excrement. Not a very welcoming experience, especially after driving all day. Do not book here.

We did not stay because our reservation got booked for a day earlier than what i asked for.

Friendly staff