Comfort Inn & Suites, Odessa I-20

Great

Breakfast was weak, old pastries and runny eggs. Room was clean, bed was comfortable.

Everything

The room seemed clean enough, however in the middle of the night, there was a distinct smell of sewage. There’s a drain in the middle of the bathroom floor and it seem to be coming up from that.

The sofa bed was paper thin. I asked for linens. Said they do not have a fitted sheet so gave us 2 top sheets. When we lifted up the mattress to put sheet on..it was full of Cheetos and crayons and candy and the mattress was very nasty. We closed it back up and it get slept on not made up. The fan in the bathroom did not work. I told them at the desk that the employee was sitting on and she just said ok thanks.

Good hotek

…

Stay was good

The cleaning lady was great. The remaining staff needs remedial training on how to exemplify the”Comfort Inn quality way.” Invest more in upkeep of the facility. Caulking of toilet to floor is not safe nor smart. Use bolts to secure toilet to floor. Fix the non-operating computer and double your production.

when you walk down the hallways of the second floor it smells of body odor and there are big black spots all over the hall floors. i went into my room and the smell carried in to the room there appeared to be bodily fluids on the floor at the foot of the bed. i usually bring my own bedding to sleep with and great thing that i did because when i pulled the bed sheets back me and my girlfriend noticed what looked like a huge urine stain on the mattress topper and there was red stains on the sheets. the curtains where blackened due to the a/c blowing them around. over half of the lights in the room did not work. then i get a notification from comfort inn saying that i was charged $30.00 for something i will never stay at another one of there properties. and i will not recommend them to a friend or family i wouldn't even recommend it to my enemy