Hyatt Place North Charleston

Good and Affordable Experience for the money. Welcoming staff and a great breakfast. Great for business trips.

Great location and hotel in North Charleston! My kids loved how large the rooms are and the separate sitting area. A microwave would've been nice but there's one in the lobby if needed.

I stayed at this Hyatt and I’ll give them this much: the place looked great. Clean room, tidy halls — housekeeping deserves a raise and maybe some cookies. But the service? Oh boy. The staff were sweet, friendly, and trying their best… but it was painfully obvious they’d been tossed onto the job like, “Good luck, champ.” When it came to federal laws about service animals, they knew as much as a goldfish knows about quantum physics. And honestly, that’s not on them — that’s on management. I was told my service dog couldn’t accompany me in certain areas, which was wild because that’s absolutely not how the law works. Everyone kept repeating the same nonsense rules because “management told them to.” So basically the whole team was confidently passing around wrong info like they were trading Pokémon cards. If Hyatt wants to keep this place running right, they need leadership that actually trains their staff — not management playing Telephone with federal law. Clean hotel, but the lack of proper oversight was louder than my morning alarm. Would I stay again? Maybe… after management levels up their whole operation. Because oh did I mention that I was charged double spent $300 on by the time it was all said and done one interrogation night

nice hotel. good location. good staff. clean room with good breakfast. definitely will stay here when I return to N Charleston.

I experienced great customer service. The operations manager Ellery Valerie was delightful to speak with. She was very informative and was polite. The hotel overall was nice and my room was clean. The water was not as hot as expected but other than that it was fine for the night I stayed there.

Extremely disappointed in the front desk It was no one there they were training one guy when they finally did show up they double charged us for one room and now a refusing to refund us saying we actually had two rooms which we didn't so I would assume the new guy double charged us and every time we went down to the front desk no one was there very disappointed in the hotel

Overall, our stay was excellent. There were two minor problems; one elevator was out of operation and the bathroom vent fan in our room, made a rumbling noise. The room was clean, the staff professsional and friendly, the breakfast menu was varied and delicious. The atmosphere was family and business friendly.

There was something seriously wrong with staffing. I arrived at 2:30 to check in and waited for two hours in a line of people to get checked in. They mentioned having trouble with housekeeping andb getting times cleaned. While one person worked the desk, two were in the office eatting for an hour. I finally got checked and got to my room by 4:30 pm. I was supposed to be at a work event by 4 pm. When I got into my room it was a mess! It has not been cleaned at all. Dirty dishes in the sink, no toilet paper. Not at all what I expected for Hyatt. When I got back from my work event, the room was clean and breakfast in the morning was nice, however, I could not find anyone at the desk desire trying 3 times to talk to them about the previous day's issues. I have pictures of you would like them but someone needs to check up on this location. I plan to travel to Charleston again but am hesitant to book at this hotel.

Hotel itself is not that bad. But the employees are either not trained, or overworked or just bad and should not to work in the hospitality industry. Stayed here for a couple of times and all the front desk team are just mean ladies with horrible attitude

We have been here since 230. So have the 10 people in front of us. The women working seem more interested in collecting their DoorDash orders than working. Finally a gentleman shows up at 3 and starts with the first person in line. Not impressed and won’t be staying at any Hyatt place at anytime ever again.