Hyatt Place North Charleston

Room was clean, shower was fantastic

Did not use

I stayed at this hotel from 10/3/25 to 10/4/25 in Room 124. I went to bed around 10 PM, but at midnight, my fiancé woke me up—there were bed bugs crawling on me. When we checked the bed, it was clearly infested. Absolutely horrifying. We rushed to the lobby to speak with the front desk. The woman working, Beverly, was completely unapologetic and initially told us there were no available rooms since the hotel was sold out. After some time, she finally gave us a different room (Room 500), but after what happened, we were too afraid to sleep the rest of the night. The new room wasn’t much better—dirty sheets with other people's hair underneath, stains on the cover sheet, and just an overall disgusting environment. By the time I woke up, I had more than 10 bed bug bites. I’ve never had such a terrible experience in a hotel before. This place is filthy, poorly managed, and clearly not taking cleanliness or pest control seriously. You think you are staying at a Hyatt? this place doesn't even deserve to have a Hyatt name attached to it. As a loyal World of Hyatt member. this is extremely unacceptable. You are better to go next door to a Hilton. Avoid this hotel at all costs.

The staff was amazing and attentive. The guy at the front desk suggested that I buy some cookies and I was not disappointed.

Everything was great. Only thing was pool was cold but the kids didn’t care so we were all good!

Very roomy and comfortable new couch. Bed was great also. Clean property. Breakfast was also good.

Place was great overall but it would be better if they added a microwave in the rooms.

Breakfast was fabulous!! Price was great, loved the king room with large sleeper sofa couch and coffee table. A great room to relax in. Would definitely stay here again!!

I asked for room service to clean our room the house keeper did not come and clean it not once the whole stay very upset asked for clean towels and rags had to keep going to front desk for that the housekeepers were rude and the area was not a good area so I was not very pleased with this hotel and the walls are thin I could here the washing and dryer going

Easy check-in & Check-Out. Good Breakfast. No Complaints.