Hotel El Marqués By GEH Suites

Excellent place to stay

I had a wonderful stay at this charming boutique hotel. The refined colonial decor adds a unique and elegant touch, perfectly blending the old-world charm with modern comforts. The service was excellent, attentive and personalized, making me feel right at home. Breakfast was a delight, offering a variety of delicious options to start the day. I particularly enjoyed the wine cellar, which had a fantastic selection. The outdoor pool was a great spot to relax and unwind. Overall, a fantastic experience, deserving of 5 stars! Great for couples !

Hotel had a shower that didn’t drain. They fixed it and then the problem continued. We had to fix it. I spoke with hotel manager and requested a discount and was denied immediately. He offered another room. We moved rooms and the roof was leaking water onto the bed. They did absolutely nothing. Don’t recommend and will never stay again!

The entire staff at this facility were extremely welcoming and helpful. They saw to my every need and request.

I loved the attentive service the staff offers. Because there are only 9 rooms in the hotel, you are waited on hand and foot. Everyone was very helpful. Our housekeeper Claudia was excellent. She turned our beds down nightly and left us notes and chocolates on our pillows. We were in the pool and forgot to bring towels, the housekeeper immediatly brought us some before we even had a chance to ask. The waiters at the restaurant offered us poolside service with drinks and snacks. It was an overall positive experience.

We absolutely loved this hotel in a stunning historical building right in the middle of the old city. We loved sitting on the veranda at night and watching the cacophony of people below. The staff was amazing—they helped us plan several day trips and accommodated our 4 year-old’s special requests for food and drinks. We had room 308 (with two floors), which I have seen some other commenters complain about, but it worked perfectly for us. We liked having a separate living area and bedroom, but if you are unstable on stairs or are worried about a child falling down them, then you might want to book a different room. The restaurant, located in the beautiful central courtyard, had delicious food. We would stay here again in a heartbeat!

As others have said, the architecture and history of this building is breathtaking. The young lady at the reception was speaking English fairly well but none of the other staff. No hot water but - more importantly- air condition is extremely efficient. Fairly loud music. Breakfast offers American and Columbian style but Columbian style was not available on 2 of our 7 days.

Great staff and good food. The building needs a few repairs. Looks like it’s falling apart in certain areas, but it sure has potential. 👍

Beautiful hotel amazing service

Dont stay here! I lost in my room a 14k gold ring and no one did nothing about it they just make me look like i was making a story up! The house keeper went to room and ask me and she make a “report” and never again i saw her i ask in the reception and nothing!! lost a 500 dollars ring! And no one knows about it! Its not save to leave your jewelry or nothing valuable! And the hotel dose not look like in the pictures! And the pool dose not have filter!