AmericInn by Wyndham Fargo Medical Center

Nothing

I didn't like the first room we were given had lady's underwear hanging from the light. We were given a new room but no inconvenience discount.

The room was fine for the night my friend and I stayed.

The staff was very choppy with their communication and unhelpful to guests. I called before my stay coming in for a Sunday to Monday trip, very small gathering and I was told at check in that Breakfast was serviced until 10am. I checked in on a Sunday and checked out on Monday. Still got told it was served until 10am. They have a sign on one of the pillars I saw right before leaving that was never pointed out to me or no overview of it in the small information slip of paper you get with your room keys. The staff wrote it down on my card breakfast was served until 10am, she also told me verbally before we left to check in to our room, Sunday evening. Monday morning, Before we even got down to breakfast we were bombarded by staff not even knocking at our door just coming in, said good morning and left, not sure what that was about but it was only 9:30am when this happened we were way before 11am check out. Going down to breakfast after the random staff barge in our room. I was not told until 9:40 when my friend and I brought all our things down after going for a quick swim because we thought we had enough time to enjoy ourselves, no. We had to come to no breakfast at 9:40am. The clean up/concessions staff that was cleaning up informed me I can not have any breakfast because, not a lot of people came down and another couple came down around the same time told the same thing it was served until 10am. The couple went to the desk to get it figured out. They said the same thing at the desk that the concessions staff said to me. She did offer a bagel or yogurt to help which was the kindest interaction from any of the staff I got the whole time I was there. We just turned in our keys and went out for breakfast. Overall, if your staff isn’t informed on the right times. The guests will get the wrong information. There is a friendly disconnect with the management team and guests with situations like this.

Nothing

Arrived late Wednesday ..elevator was making problematic noises … it should have been serviced … it broke down Thursday … wasn’t repaired till Saturday night … had to use the stairs from our third floor room …. the breakfast was awful … the juice dispensing machine was broken all 5 days … the food was in plastic pan liners … not only was the sausages like over cooked rubber, the eggs were saturated with water … the plastic wrapped biscuits for the sausage and gravy were like hockey pucks … the coffee was horrible too … we had to eat breakfast outside the hotel …. the desk said we would get room service every three days … they did take the trash in the waste baskets and the dirty towels … they forgot to leave clean towels.. they didn’t charge the bed linens or vacuum …we ran out of toilet paper! … we paid an extraordinary price for this room for 5 days … there are better hotels everywhere… we feel scammed….

The location was great only a block away from my doctors appt

I really didn’t appreciate the lawn mower going right out of our window by 5:a.m. I’m wondering why I was charged $170.00 that’s not the rate I was given when I booked

Breakfast was self-serve, everything from scrambled eggs & sausage, to biscuits & gravy, fresh fruit, bread, cold cereal. Neighborhood is close to freeway, but quiet. Park nearby where you can walk.