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8.2 / 10 Guest Rating

Hotel & Spa La Mansión del Burro Azul

Ignacio Altamirano Sur #35, Centro Historico, Querétaro, QUE, 76000, Querétaro, MX

Hotel & Spa La Mansión del Burro Azul - main view

About the Property

Indulge in a luxurious getaway at Hotel & Spa La Mansión del Burro Azul, your haven of relaxation and style in the heart of Querétaro.

Relaxation Awaits
Pamper yourself in our exquisite spa, where a range of massages, body treatments, and facials await to rejuvenate your soul.

Comfort & Connectivity
Experience superior comfort in our 17 individually decorated guestrooms, boasting Select Comfort beds, down comforters, and flat-screen TVs with DVD players. Stay connected with complimentary Wi-Fi at your fingertips.

Convenient Amenities
Our hotel features a delightful coffee shop/café and offers convenient room service. Utilize our roundtrip airport shuttle and concierge services for seamless travels throughout your stay.

Escape to this enchanting retreat and reserve your unforgettable experience today!

Facilities & Amenities

Full-service spa
Proposal/romance packages available
Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Hot springs nearby
Free WiFi
Luggage storage
Sauna
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Alcohol is not served at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent126 verified reviews
AI Summary

Guests highly rate the cálida atención del personal and frequently praise the ubicación céntrica y cómoda.

Categories

Cleanliness7.8
Service8.8
Location8.8
Room Quality8.0
Amenities8.0
Value for Money8.0
Food and Beverage8.0
Overall Experience8.0

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 8, 2023

"Excellent"

8.0

Interesting place not too far from historic district, but the spa is close to non existent, no sauna, hot tub, etc, no massage availability on the day of check in. Still waiting for massage. Will see how it is…

Helpful?
S
SANDRA
Verified booking
family
Standard Room
Stayed in Aug 14, 2023

"Exceptional"

10.0

sin duda su principal atractivo es el extraordinario servicio del personal, el cuidado puesto en cada detalle del hotel. En verdad te hacen sentir en casa, muchas gracias por todo.

Helpful?
G
GRETEL
Verified booking
Standard Room
Stayed in Aug 14, 2023

"Good"

6.0

La ubicación del hotel tanto en la página, como en Google maps está mal, te lleva a un lugar que no está tan bonito, la atención en recepción fue más o menos, el seto ocio para guardar equipaje solo era hasta las 2 de la tarde… ósea una hora después de el check out, ósea que no sirve de mucho… lo demás está muy bien, el lugar es bonito, y tienen un servicio donde puedes prepararte café, o te, incluido.

Helpful?
J
Jennifer
Verified booking
partner
Standard Room
Stayed in Dec 5, 2022

"Exceptional"

10.0

The room, food and spa was excellent.Service was amazing. Loved the stay!

Helpful?
C
Carolina
Verified booking
partner
Standard Room
Stayed in May 7, 2022

"Excellent"

8.0

Nice little place, nice staff. The only thing I didn’t like was the bed and pillows. Everything else was nice!

Helpful?
K
Kevin Eduardo
Verified booking
partner
Standard Room
Stayed in Feb 7, 2022

"Exceptional"

10.0

Muy casero y acomodado a la época. Las amenidades que ofrecen así como extras a la estancia valen la pena.

Helpful?
G
George
Verified booking
partner
Standard Room
Stayed in Jan 18, 2022

"Exceptional"

10.0

A nice place to stay. Super quiet, and traditional style.

Helpful?
W
williesosa436usUS
Verified booking
NONE
Standard Room
Stayed in Nov 20, 2021

"Just 3 blocks from main plaza"

8.0

This is a charming hotel at very affordable prices. Not luxury but location, service, clean and great service. They have a nice event called "fogata". They provide this for 2 hours with a bottle of wine and some food for just 50 dlls. From that place you can see the city and enjoy a fireplace.

Helpful?
V
Verified traveler
Verified booking
friends
Standard Room
Stayed in May 3, 2021

"Exceptional"

10.0

Charming hotel in the heart of Queretaro!

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Apr 12, 2021

"Exceptional"

10.0

Perfect location and very beautiful hotel!! Will definitely go back!

Helpful?
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